We are asking for answers, transparency and fair treatment
We are calling on the appropriate U.S. authorities responsible for the U.S. Refugee Admissions Program (USRAP) to address serious concerns raised by applicants who have received ineligibility letters without a clear individualized explanation for the decision.

Affected applicants have received notifications through the RSC Africa MyCase portal stating that they have been found ineligible, while some have been left without understanding the specific reason why.

For families who have spent months progressing through refugee processing, interviews, documentation and other required stages, receiving a life-changing decision without understanding its basis can be devastating.

Families have also been separated during the process
There is another issue that deserves attention: family unity.

Some applicants report having had to delink or separate family members from cases during processing.

This can result in members of the same family continuing through the process separately and potentially receiving different outcomes.

The human consequences can be enormous.

Parents, children, spouses and other close family members may have made decisions about their futures believing that they were navigating the refugee process together, only to find themselves dealing with separate cases and uncertain outcomes.

We therefore ask that the impact of case delinking and separation on families also be examined.

Where families have been separated into different cases, applicants deserve clear information about:

Why the separation or delinking was necessary;
What effect it has on each person's refugee application;
Whether family members' cases are considered independently;
What happens when one family member is approved and another is found ineligible; and
What options exist to preserve or restore family unity where legally possible.
We want to establish how many people have been affected
At present, affected applicants may know what happened to their own families but have no clear picture of how many other people have received similar letters.

This petition is therefore also intended to bring affected applicants together and document the scale of the concern.

If you received an ineligibility letter through RSC Africa MyCase, we invite you to sign this petition and state in the comments:

“I received an ineligibility letter.”

If your family was required or advised to separate or delink cases during the process, you may additionally state:

“My family was delinked/separated during processing.”

You do not need to explain why, disclose your personal circumstances or publish confidential information.

Please do not post your USRAP case number, passport number, medical information, children's identifying information, home address or other confidential information.

Our purpose is to establish how many applicants and families have experienced these issues without compromising anyone's privacy.

This petition is not asking for automatic approval
We understand that refugee applications must be individually assessed under applicable U.S. law and that an application to USRAP does not guarantee admission to the United States.

We are not asking for every ineligibility decision to be automatically reversed.

We are asking for something fundamental:

Tell applicants why.
Where legally permissible, an applicant who has progressed through the refugee process and is ultimately found ineligible should receive a meaningful explanation of the basis for that decision.

Applicants should also be clearly informed whether a review or reconsideration process is available, the deadline for requesting it, what information may be submitted and where that request must be sent.

What we are asking for
We respectfully call upon the appropriate U.S. authorities responsible for USRAP to:

Provide meaningful reasons for ineligibility decisions, to the fullest extent permitted by law.
Provide clear written information about review or reconsideration procedures whenever such procedures are available.
Allow applicants an appropriate opportunity to correct material factual errors or misunderstandings that may have affected their cases.
Review the impact of case delinking and separation on families and provide clear guidance about how separated family cases are handled.
Protect family unity wherever legally possible, particularly where parents and dependent children or spouses have been separated into different cases.
Provide greater transparency regarding the number and nature of ineligibility decisions, while protecting applicants' confidential information.
Ensure consistent communication through RSC Africa and the MyCase system so applicants understand what has happened to their cases and what, if anything, they can do next.
Behind every case number is a family
These decisions are not simply administrative notifications.

They affect parents, children, spouses and families who have planned their futures around the outcome of an extraordinarily important process.

Some have waited for months.

Some have completed extensive processing.

Some families have found themselves separated into different cases.

And some have ultimately received an ineligibility notification without understanding the specific reason for the decision.

Regardless of the ultimate outcome of an individual refugee application, applicants deserve as much clarity as the law permits about why that decision was made and what avenues, if any, remain available to them.

If this happened to you, please stand with us
If you received an ineligibility letter, sign this petition.

If members of your family were delinked or separated during processing, you can tell us that too.

If you support greater transparency and the protection of family unity in refugee processing, please add your name.

Together, we can establish how many families have been affected and respectfully ask the responsible authorities to listen.

We are asking for transparency. We are asking for answers. And we are asking that the importance of keeping families together be recognized throughout the refugee process.