Hi, Thank you for your support for the Insurance Consumer Bill of Rights. An updated and more clear version has just been posted. Please continue to spread the word and help support better education and understanding of insurance. Best Regards, Tony Here is the new version - let me know what you think: The Insurance Consumer Bill of Rights (click on the link to view the expanded version on The Insurance Literacy Institute Website): 1) The Right to Have the Agent Act in Your Best Interest 2) The Right to Receive Customized Coverage Appropriate to Your Needs 3) The Right To Free Choice 4) The Right to Receive an Answer to Any Question 5) The Right to Pay a Fair Premium 6) The Right to Be Informed 7) The Right to be Treated Fairly and Respectfully 8) The Right to Full Disclosure and Updates 9) The Right to Quality Service and Fair Handling of Claims 10) The Right to Change or Cancel Your Coverage and Be Notified of Any Change