Change your hold music.
This petition had 15 supporters
The hold music for those calling the UK Department for Work and Pensions is a short sample from Vivaldi's Spring. Queue times can be long, longer than the whole symphony on occasion, and callers are required to listen to the same sample, interspersed with the same recorded message, for infuriating periods of time. The false jollity of the piece in question, combined with the repetition involved in the short sample length, is largely at odds with the motives of people ringing the line, usually because of a problem with receipt of benefits.
While I can't ask the DWP to pay my benefits on time, give firm reasons for taking them away or even inform me of unexpected changes to my only income, I can perhaps ask them to not drive me and everyone else trying to call them to the verge of reason.
Signing this petition and encouraging the DWP to change their hold music will improve the lives of all people trying to contact them in a small but significant way.
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