We, the undersigned, express serious concerns regarding the subscription practices of INE (Internetwork Expert), which we believe to be unfair and harmful to users' rights. INE’s current policies impose an unreasonable burden on users, particularly those subscribing on an annual basis. The following issues demand immediate resolution:

1. Annual Billing with Automatic Renewal:
   INE enforces annual billing with automatic renewal enabled by default, charging users without requiring explicit confirmation. This practice leads to unexpected charges and user dissatisfaction.
2. No User Confirmation Process:
   For annual subscriptions, it is essential to implement a confirmation process before renewing. Auto-renewing without user approval is not acceptable, especially for high-cost, long-term subscriptions.
3. Lack of a Pause or Suspension Option:
   Users who subscribe annually are not provided with any option to pause or suspend their subscriptions during periods of non-use. This is particularly unfriendly for users with unpredictable schedules or financial situations.
4. Mandatory Credit Card Storage:
   INE requires users to store their credit card information, which raises significant privacy and data security concerns.
5. Unilateral Changes to Subscription Terms and Pricing:
   INE has altered pricing structures and subscription terms without proper notification, causing inconsistency in services and financial strain for users.
6. Unclear and Inaccessible Cancellation Process:
   Users report difficulty in canceling subscriptions, as the process is neither user-friendly nor transparent. Delays in customer support further exacerbate the issue.

Our Demands:
To ensure fairness and protect user rights, we urge INE to adopt the following practices immediately:

1. Explicit User Confirmation for Renewal:
   Implement a mandatory user confirmation process before any subscription is renewed. Users should opt in explicitly, especially for annual renewals.
2. Pause or Suspend Subscription Option:
   Provide users with the ability to pause or suspend their subscriptions temporarily, especially when billing occurs on an annual basis. This ensures flexibility and respects users' varying needs.
3. Transparent Notifications:
   Notify users of renewals, pricing changes, or subscription modifications at least 60 days in advance, with clear steps to confirm or cancel the subscription.
4. Optional Credit Card Storage:
   Allow users to subscribe without mandating the storage of credit card information on the platform.
5. Easy and Immediate Cancellation:
   Simplify the cancellation process by enabling users to cancel subscriptions directly through their accounts, without unnecessary delays or reliance on customer support.
6. Consistency in Services:
   Ensure that users receive the services and features they paid for, without unapproved changes during their subscription period.

Conclusion:
INE’s current subscription policies, particularly the lack of flexibility and transparency, are user-unfriendly and undermine consumer trust. By addressing these issues, INE can provide a fair and ethical subscription experience.

Sign this petition if you support the call for fair subscription practices, including mandatory user confirmation for renewals, a pause feature, and improved transparency.