To the leadership of Clicks and Dis-Chem:

When health needs or household essentials cannot wait for payday, South African families should not have to choose between going without and falling into high-interest debt.

Customers walk into Clicks and Dis-Chem, or shop online, needing products that protect health, support recovery, and maintain dignity: nebulisers, blood pressure monitors, crutches and walking frames, baby formula and diapers, dermatological treatments for chronic skin conditions, and other higher-value wellness essentials. These are often too expensive to pay for in one lump sum, and right now that leaves people with three options: pay in full, take on high-interest store credit, or go without.

Major South African retailers in other sectors have already solved this by partnering with proven, interest-free Buy Now, Pay Later providers such as PayFlex, PayJustNow, and Happy Pay, letting customers spread the cost over short instalments at zero interest when paid on time.

We call on Clicks and Dis-Chem to introduce flexible, interest-free BNPL options at online checkout and in-store.

Why these matters?

Healthcare and household dignity. Families should not have to choose between debt and the equipment or supplies needed after surgery, injury, illness, childbirth, or a chronic condition.
A responsible alternative to high-cost credit. Short-term, zero-interest instalments help households manage costs without opening revolving high-interest credit accounts.
Modern retail that serves real South African needs. Offering BNPL on qualifying purchases makes health, baby, and household essentials more accessible while remaining commercially sound, positioning Clicks and Dis-Chem as leaders in customer-centred retail.
A practical framework we support

We understand responsible implementation needs clear parameters. We propose any BNPL offering include:

1. A reasonable minimum purchase amount, so the facility stays focused on meaningful, higher-value baskets rather than everyday small buys.
2. Clear exclusions, such as prescription and scheduled medicines, in line with responsible lending and pharmacy regulations.
3. These guardrails protect both the customer and the business while still delivering real relief on the products that matter most.

Clicks and Dis-Chem have the scale and the public trust to lead on this. By partnering with an established interest-free BNPL provider, you can remove a real barrier between South African families and the health products they need, without asking anyone to take on high-cost debt.

If you believe modern, responsible payment options for health and wellness products are not a nice-to-have but something long overdue, please add your voice by signing and sharing this petition.