Julia Jones said:
 
“A system has been exposed where people have no right to complain without risking eviction and where walls of secrecy can be erected inside which individuals feel imprisoned and where there is frightening scope for neglect and abuse. From the DHSC and Public Health England, through the care provider organisations, local authorities, commissioners etc, people in power seem shockingly unaware of the true situation as it impinges on individuals. This is a systemic failure which the public inquiry needs to expose and remedy.  John’s Campaign feel we have an important contribution to make which should be heard without delay. Many older people living in care homes have no time to waste.”