Decision Maker

Defensora de l'Audiència de la CCMA

Defensora de l'Audiència de la CCMA, or the Audience Ombudsman of the Catalan Broadcasting Corporation, is a pioneering role aimed at ensuring a strong relationship between the public and the media outlet. The objective of this role is to uphold the rights of the audience, guarantee transparency, ensure that programming adheres to ethical norms, coordinate the management of viewers' complaints and suggestions, and hold broadcasters accountable for their produced content. This position plays a key role in driving a more balanced and responsible media landscape, fostering a high level of public trust in Catalonia's most significant public multimedia organisation.