Good morning! We’re making progress with this petition. Thank you for your wonderful support. Since contacting Venmo, I’ve come across several negative depictions of Black people in online advertising and magazines. You better believe I’m already on it.
A week or so ago, I received a reply from Venmo Customer Service. Today, I’ve received an update from upper management. My goal is to be in contact with the CEO directly!
after reading the reply from upper management, please consider sharing this petition and this update with your family and friends. Together, our voices will be heard! Thank you so much for your continued support!
Keen Eye Activist,
Kimberly K. Parker
“Hello Kimberly. My name is ... and I'm a manager here at Venmo. Your email was escalated to me and I wanted to reach out and provide an update.
First, I'm very sorry for the delay in getting back to you. I'm waiting for an update from our team but wanted to reach out and let you know that we've prioritized this feedback and should have a response for you soon. I didn't want to go another day without you hearing from us.
I really appreciate you surfacing these concerns and hope to have more information to share in the next day or so.
Let me know if I can help with anything in the meantime.