About a month before the release of The Division 2, on February 15, The Division 2 posted a small post about the "online gaming experience" via the Twitter account. There were different points on how to make sure everything is supi.

One of the 7 sub-points there was the statement that you will provide matchmaking for all activities.

The players now feel duped. That was one of the promises of Massive, it is said.

We players feel patronized. There are no disadvantages in allowing matchmaking - if you do not want to use it, you do not have to do that.