Decisore

Departamento de Ouvidoria Geral do SUS

The Departamento de Ouvidoria Geral do SUS (Department of Ombudsman General of the SUS - Brazil's Unified Health System) is a vital government agency situated in Brazil. It functions as the primary channel for receiving complaints, compliments, suggestions, and public requests regarding Brazil's public healthcare system. The main aim of this department is to uphold transparency, promote rights, and improve public services by addressing the concerns and expectations of users. Its feedback assists in redefining and reorienting public policies and in enhancing the quality of health services in Brazil.