Better customer service to their clients

The Issue

Because customers deserve to receive services they have paid for. There seems to be a serious and chronic issue with The Morning Call delivery carriers not doing their jobs correctly. This results in newspapers not being delivered to paying customers, newspapers being given to wrong addesses, newspapers not being put into green mail tubes provided by Morning Call, specifically erected for the newspaper placement. A chronic problem is being uncovered all over the Lehigh Valley by hundreds of customers who are all suffering some sort of major delivery issues. There are reports of people not receiving their newspapers for days or even weeks on end. THIS MUST STOP. Any efforts to call a 1-800 number to complain only send the call to an outsourced center and the problem is not being corrected. Please sign this petition to show that you support this request, and you have also had delivery issues that you have tried to correct. Please share this with others so that they may have a voice too.

This petition had 45 supporters

The Issue

Because customers deserve to receive services they have paid for. There seems to be a serious and chronic issue with The Morning Call delivery carriers not doing their jobs correctly. This results in newspapers not being delivered to paying customers, newspapers being given to wrong addesses, newspapers not being put into green mail tubes provided by Morning Call, specifically erected for the newspaper placement. A chronic problem is being uncovered all over the Lehigh Valley by hundreds of customers who are all suffering some sort of major delivery issues. There are reports of people not receiving their newspapers for days or even weeks on end. THIS MUST STOP. Any efforts to call a 1-800 number to complain only send the call to an outsourced center and the problem is not being corrected. Please sign this petition to show that you support this request, and you have also had delivery issues that you have tried to correct. Please share this with others so that they may have a voice too.

The Decision Makers

The Morning Call
The Morning Call
Asst to Publisher
Michael Barnum
Michael Barnum
Director, Circulation Operations
Gary Weitman
Gary Weitman
SVP/Corporate Relations, Tribune Company

Petition Updates

Share this petition

Petition created on February 15, 2014