Vehicles is an extremely important way of getting from one place to another, which is why the automotive industry is the biggest industry nowadays. Around December 2011, I bought 4 Michelin tires for a car that i bought moving away for college, from Sam's Club, Sarasota FL. I paid about $600 for these tires. It has been less than a year and so far, the tires only have 7,000 miles on them. Everything was fine until last week i had to brake one day while driving at 60 mph. It didn't occur to me, that one of the best tire brands could not handle this shock. No screeching of the car occurs, but the tires developed flat spots. This caused my car to vibrate constantly. Therefore, knowing they were under warranty, i took them to Sam's Club in Sarasota, Fl. First, they gave me a wrong diagnosis about my vehicle, telling me to get the suspension of my car checked. So, i spend the money and had that checked; It turned out to be in perfect condition. I took it to Sam's club again, they simply refused to replace my tired; intsead, told me that i would have to buy two new tires and that there is nothing they can do. I have been a Sam's member for the last 15 years and this is how they treat there customers. I am a University of South Florida's student, from Tampa campus. I already pay $20,000 to go to school every year, and this is why i got michelin tires so i wouldn't have to worry about them wearing out on me. The least that sam's club can do is give me a discount of the two tires, or replace them for free. Especially, when they gave me a wrong diagnosis the first time. I live in Tampa, Fl but my family lives in Sarasota, Fl. With the damaged tires, i cannot even coome back to visit my family. I am a permanent resident, and a full time university student; the fact that i have to pay for two more tires because the first ones given to me were cheap quality is absolutely ridiculous.
Sam's Clubs' tire warranty does not cover anything besides a a puncture from something on the road. So why would people buy tires from there anymore? I certainly would not. Even if your tires were subjected to Vandalism, they would not cover it. Which does not make sense!