People who are hearing impaired, depend on subtitles, or closed captioning, when they are watching tv shows or movies. Netflix provides subtitiles for those shows it streams, which are not closed captioned. These subtitles are yellow and, unfortunately, blend into light backgrounds and are impossible to read. Much of the dialogue is lost and it is hard to follow the story. Usually, closed captions are white letters in a black box, which stands out whatever the background is.

Netflix is a company which responds to the concerns of its users. I have spoken to representatives several times and they say that the subtitles could be changed, if there were a demand for it. Since they already provide subtitles, I am asking that they take the extra step to provide white on black subtitles which make it much easier for people to read. I would greatly appreciate your help.