8 ago 2014
Dear Completely Fake Linus Torvalds,
You raise a really important point. With around half a million signatures every day on Change.org, preventing impersonation is an important and tough problem for us to solve and something we always want to improve.
We do have measures in place to ensure people are using their own email addresses on our platform. Here’s what we do now...
- When people sign a petition, they receive a confirmation email that gives them the opportunity to remove their signature if they didn’t actually sign it.
- When people start a petition, they need to log in with their password, and they’ll receive a confirmation email that gives them the opportunity to close the petition if they didn’t actually start it.
- We also have automatic and manual systems to scan for fraudulent email addresses and signatures. The signature count on your petition will drop as many of the signatures are eventually removed.
The system does work the vast majority of the time, though it’s also not immediate or perfect. Our team is still quite small, but mighty, and constantly working on creating even better methods of protecting our users and their identities. Your petition has given us a great use case for improvement for our systems, and how fast they can react.
We’re certain we can do a better job verifying celebrities. (And even pseudo-celebrities, as you say, though in our world Linus Torvalds is pretty famous - even the fake version of him.) We recognize that getting emails that you don’t want because someone has inappropriately used your email address is a real pain, so we’ll be working to address this issue better as a result of your petition. So, thank you! We appreciate it when people use our platform to help us get better, and we love it when they have fun doing so.
We’ll also be sure to follow up with any improvements in the near future that might benefit you.
Many thanks once again,
The Change.org team
You raise a really important point. With around half a million signatures every day on Change.org, preventing impersonation is an important and tough problem for us to solve and something we always want to improve.
We do have measures in place to ensure people are using their own email addresses on our platform. Here’s what we do now...
- When people sign a petition, they receive a confirmation email that gives them the opportunity to remove their signature if they didn’t actually sign it.
- When people start a petition, they need to log in with their password, and they’ll receive a confirmation email that gives them the opportunity to close the petition if they didn’t actually start it.
- We also have automatic and manual systems to scan for fraudulent email addresses and signatures. The signature count on your petition will drop as many of the signatures are eventually removed.
The system does work the vast majority of the time, though it’s also not immediate or perfect. Our team is still quite small, but mighty, and constantly working on creating even better methods of protecting our users and their identities. Your petition has given us a great use case for improvement for our systems, and how fast they can react.
We’re certain we can do a better job verifying celebrities. (And even pseudo-celebrities, as you say, though in our world Linus Torvalds is pretty famous - even the fake version of him.) We recognize that getting emails that you don’t want because someone has inappropriately used your email address is a real pain, so we’ll be working to address this issue better as a result of your petition. So, thank you! We appreciate it when people use our platform to help us get better, and we love it when they have fun doing so.
We’ll also be sure to follow up with any improvements in the near future that might benefit you.
Many thanks once again,
The Change.org team
Facebook
WhatsApp
X
Email