REPLICA OF PIMPRI CHINCHWAD MUNICIPAL CORP. MODEL NEEDS TO BE ADOPTED BY MCGM.

 

‘SARATHI’

‘An effort to connect Citizens with the City Managers’

 

‘AN INNOVATIVE WAY OF DISSEMINATION OF INFORMATION’

 

‘IF PIMPRI CHINCHWAD MUNICIPAL CORPORATION CAN DO IT, WHY NOT WE IN MUMBAI’

 

I am a Consumer/Human Rights/RTI Activist working in the social field for the last 34 years. This has reference to the 2 day Western India Region RTI Convention held on 7th and 8th of June 2014 at University of Mumbai, Vidyanagari wherein I was a part of the organizing Committee. I was please to witness the Power Point Presentation called Sarathi put forth by Dr. Shrikar Pardeshi, IAS Ex-Commissioner of Pimpri Chinchwad Municipal Corporation.

 

It was well presented and the aim of Sarathi is to overcome communication barriers and expeditiously provide complete and standardized information to the citizens, to access basic services of Municipal Corporation, using modern tools of information technology, thus being an innovative way of dissemination of information and the process adopted is very well explained in the said Power Point Presentation.

 

Adopting SARATHI model in MCGM will go a long way in changing the grievance redressal system which will largely benefit the common man. 

This is to inform you about an excellent system for Grievance Redressal and access to information that has been successfully tested by the ex-Municipal Commissioner in the jurisdiction ofPimpri Chinchwad Municipal Corporation. There are multiple benefits of this system for the common man who faces difficulties in getting his problems solved or while seeking information about the multitude departments in the Municipal Corporation.

The benefits for the citizens is as follows :--

•       With SARATHI – Information is Just a Call / Click away.

•       With SARATHI – Grievance redressal is Just a Call away.

•       Investment – Only Rs. 31 Lakhs.

•       Development – In house by PCMC.