Establish a recall notice for faulty gear shift in 2002-06 Explorers
Establish a recall notice for faulty gear shift in 2002-06 Explorers
The Issue
It is important because for those FORD Customers who have 2002-2006 Explorer, it is not a question of "if" the Gear Shift will fall apart, but "when" it will fall apart. This is a very common problem due to a very weak and faulty part that FORD uses. When one changes gear, the gear shift falls out and the owner can't remove the key because it is stuck in the ignition. Then the owner is informed that they need to replace the entire steering column because does not make the actual part that failed available. They force the owner to pay over $1000 to replace the steering column. The gear shift is something that should never ever fail! This just should not happen! Because it happens so much due to faulty parts, it should be something that FORD takes care of, not the FORD Customer. This should be a "recall" item, no question about it. Shame on FORD for putting their customers through such an expensive fix for a part that is faulty to begin with.
The Issue
It is important because for those FORD Customers who have 2002-2006 Explorer, it is not a question of "if" the Gear Shift will fall apart, but "when" it will fall apart. This is a very common problem due to a very weak and faulty part that FORD uses. When one changes gear, the gear shift falls out and the owner can't remove the key because it is stuck in the ignition. Then the owner is informed that they need to replace the entire steering column because does not make the actual part that failed available. They force the owner to pay over $1000 to replace the steering column. The gear shift is something that should never ever fail! This just should not happen! Because it happens so much due to faulty parts, it should be something that FORD takes care of, not the FORD Customer. This should be a "recall" item, no question about it. Shame on FORD for putting their customers through such an expensive fix for a part that is faulty to begin with.
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Petition created on October 24, 2011