Topic

t-mobile

5 petitions

Update posted 3 weeks ago

Petition to Freedom to Pray, T-Mobile, T-Mobile Media Relations

#KeepPrayerFree & stop T-Mobile from charging callers for prayer on free conference lines

Prayer should never come with a cost. The right to pray for free is under attack by T-Mobile. Despite its aggressive advertising campaign – including Super Bowl spots – positioning the company as the #Uncarrier for offering the “first unlimited subscription” void of surcharges, bogus fees and assorted taxes, the mobile conglomerate is waging a war on prayer. T-Mobile is blatantly, but surreptitiously charging an additional $0.01 per minute to customers who call prayer lines using free conference call services. One such service that has been affected is FreeConferenceCall.com, of which tens of thousands of prayer line callers have been affected by these charges and have taken to social media to voice their opinions about T-Mobile. Many T-Mobile customers call into prayer lines multiple times a week to pray with others for long periods of time, resulting in hundreds of dollars a year added to their service plan costs. By forcing them to pay additional fees for these calls, T-Mobile is effectively cutting off a spiritual lifeline for its loyal customers who cannot afford these charges. We are asking for your help to take action to prevent T-Mobile and any other greedy cellphone carriers who follow suit from gouging and targeting prayer customers with unnecessary and unfair costs. We strongly urge everyone interested in maintaining religious liberty to support the right of all people to pray together, free of costs and other barriers. Please call upon T-Mobile and any other corporations considering similar action to stop charging customers unfair, punitive and discriminatory fees that were designed to prevent faithful people of all religions from praying for free. Help the millions of individuals who utilize these services for prayer by signing this petition. 

Freedom to Pray
10,054 supporters
Started 1 year ago

Petition to T-Mobile, T-Mobile Media Relations

Petition for T-Mobile to bring back an LTE capable Sidekick

This petition is for T-mobile to bring back the classic and quite honestly timeless phone that we all knew and loves throughout our adolescence. The T-Mobile Sidekick was a capable and unforgettable phone that society cannot do without.  The sidekick revolution began with a large kick. It look the cellphone from mainly the corporate market to the hands of teens and A-list celebrities everywhere. The sidekick was born out of the brains of two former Apple employees who aimed to make an affordable and user friendly internet experience that was originally born as the "Hiptop." The sidekick soon became the cellphone experience of choice that swept the nation in 2002. My first sidekick experience came in the 6th grade, I walked to school every day and my parents decided to gift my brothers and I with Sidekicks to give us way to communicate with them while we were away. It quickly became my "sidekick," and I began checking my Myspace, texting my friends, and and adding and removing people from my "Fav Five." The sidekick gifted me the ultimate control of my life and of my technology. It was a revolutionary phone and internet experience and I think I can speak for all of us when I say, we need the Sidekick back in our lives. In a world where iPhone's run the city, don't we deserve a new hero? So I challenge you, T-Mobile, to let go of your fears that Apple iPhone brings and become the true un-carrier of the cell phone market. Show us that you won't stop breaking the rules of wireless and bring the Sidekick back. It's the hero that the world deserves but (may or may not) need.

Sarah Musselman
71 supporters
This petition won 5 years ago

Petition to T-Mobile

Refund early termination fee, create Honesty Policy

Many times in customer service, the sale is the goal and not the satisfaction of the customer. Unfortunately in February of this year I went into a T-Mobile store to make some changes on my account, and was mislead about their Hotspot product. I was told it was faster than Verizon and Comcast, and that although there was a data limit, it would be impossible to use all of it up. I only found out too late, that the Store Manager had misrepresented the product, and had failed to inform me of the 14 day return policy, and after three months of having my internet throttled the last half of the month terminated the service and incurred a $200.00 fee. Although I've called many times and even filed a complaint with the Better Business Bureau, I am being told that my upfront Honesty with T-mobile, and telling the store manager that we often watch videos, and download lectures, and was still told that the 10gb data plan would work for us, was dishonest and clearly the Manager was serving his own interests not mine as a customer. I was upfront and honest with T-Mobile they should have been with me as well, and I would never have signed up for the Hotspot knowing that a 45 Minute video used one half to two thirds of a gigabyte, and that even four small downloads uses the same amount, thus rendering the Internet device useless after only two weeks. At this point T-Mobile is supporting the Store Manager's dishonesty, by not even offering an apology, or compensation, but claiming that I benefited from the service sold to me based off the throttled overages. They have not addressed the Store Manager's dishonesty, or their own Policy, that does not refund fees incurred by dishonest sales. Maybe this way we can force T-Mobile to practice Honest Sales Ethics that include refunds of fees to customers that were wrongly sold products that were not right to them, especially when the customer was honest in the beginning.

A Leopold
30 supporters