59 petitions

Update posted 6 days ago

Petition to The vets practice manager

Justice for Sam

  We are putting In a formal complaint with the practice manager and this petition's crucial intention is to demonstrate the demand for change. Not only that, but it shows that their conduct will not be tolerated by those who rely on them. ***At this stage we will not name the practice in question, until they have had the opportunity to respond, and would be greatful if those who sign don't either.*** That being said no matter which one it is, I would hope none of you receive the same appauling treatment with your pets. As most of you know, our Sam gained his angel wings with dignity on Monday 27th August. Sadly as most of you will also know, the pain and distress this causes a family and everyone around the animal. We made our arrangements, chose the casket, and individual burial. We were told (like other occasions) he would be back in 2 weeks pending the bank problem at all. We were so greatful to that vet (no longer there) who went above and beyond when we needed him. On the morning of 11th (as advised) I rang to ask if he was back..I was told to ring after dinner. I did and was told quite abruptly "you don't need to keep ringing we will ring you" I apologised and explained I understood how busy they were and just wanted to make sure he hadn't returned. On hearing nothing I rang at 5.30 to be told the delivery had been, Sam wasn't on it, and "you'll have to wait till next Tuesday as they only deliver then"...I was devastated, knowing I was waiting why hadn't they rang or chased it? Ste (My partner) rang and was incorrectly advised which crem he was at. I contacted them and of course they denied all knowledge but offered to help chase the vets.(Above and beyond their remit.) Desperately, I contacted another crematorium, who apologised (not their fault at all)and they confirmed Samson had been cremated there, and RETURNED to the vets the 4TH SEPTEMBER..Relieved and furious I rang the vets and advised of what I'd been told. I was sheepishly told "yes he's here." We collected Sam and the receptionist not only lied to us about when he was returned, saying they hadn't realised what it was. The OPENED box we received is 20 x 11 inches with a clear label AND sympathy card on the side. The crematorium advised 3 animals were delivered that are we expected to believe a cremation delivery would deliver anything else, and that staff could not recognise it amongst 3 boxes??? The receptionist then wrote the manager's name on a card RESTING ON SAM'S BOX!!!She then reminded me I needed to pay..we paid and angrily I left. I have since rang the crematorium to thank them for everything they did and they confirmed the vets have NEVER rang once to enquire about Sam's whereabouts!! What this means: Staff failed in their duty of care to ascertain Sam's location. I had paid for that service and although no contractual breech was made, I would expect them to at least follow this up.(So that they could EASILY locate him.) Staff failed to show any concern, empathy or care for the situation. We were made to feel like an inconvenience when he was on a shelf in the practice. Staff didn't listen to what was said and confirmed the wrong crematorium, not offering a phone number. We were put under more stress and pressure than was necessary.Had I not located the crematorium myself, (Their job) I'd have waited 3 WEEKS to find not only Sam was not on the delivery, but that he had been sat on a shelf for 2 WEEKS! What we're aiming for is some peace of mind that no one has to endure the pain and suffering we have. Changes in policy and practice need to be made,  and more importantly PROOF lessons have been learnt. I know like any parcel Sam had been signed for, so why is it right he should be disgarded on a shelf and forgotten till staff decide to action it? I have no doubt there are procedures are in place, as we have not experienced this with other cremations at the same practice. Unfortunately, we fail to accept this appauling treatment and believe it's utterly immoral for ANYONE to experience this, at such a difficult time.  Thank you in advance on your support!  

Keily Moses
632 supporters
Update posted 2 weeks ago

Petition to BBC


An incident occurred at the Olatunji’s residence on the 23rd of July 2018 whereby their neighbour came on to their property to pick up her parcel that they had collected on her behalf.  The neighbour had known Tank since he was 10 weeks old.  Tank ran out to play with the her but she reacted aggressively by shouting, screaming and hitting the dog constantly with the parcel.  Due to her hitting their dog, he sustained cuts and bruises to his face and this resulted in Tank nipping her once.  She later called the Police called and requested that the dog should be euthanised.   They took their dog to their local kennel to calm him down as he was stressed, they also put a few things in place on their property and arranged to do some training so that such incident would not occur again.  The Police were aware of what they had put in place including a non-refundable 50% deposit in excess of £2000.   They were hoping to collect Tank on Monday the 30th of July 2018 from the Kennel.   The Police came to their house on Saturday the 28th of July asking them to sign an Acceptable Dog Behaviour Contract.  After they had signed the contract, it was later drawn to their attention that the Police had already seized their dog so they could lose their training deposit and did not informed them that their dog had been seized.  The Police also lied to them in seizing the dog.   There is plenty of evidence on the YouTube channel of Deji showing the dogs temperament and nature. Please help us in getting back this kind, friendly and loving family dog. He is dearly missed, it saddens us all.      

Kezia Czerwinski
346,152 supporters