consumer rights

98 petitions

Started 2 months ago

Petition to G20

Appliances break sooner than ever! Stop the waste with this game-changing law #MakeItLast

Have you noticed your appliances now break sooner than ever? It’s true! Boilers that used to last 23 years now last around 13! Washing machines, dishwashers, toasters, and blenders are all breaking sooner too. This is terrible for three reasons: Families must rebuy, forcing them to spend money they might not have. Our landfills are overflowing with appliances that can’t or won’t be recycled. The excessive waste, pollution, and CO2 from making new appliances is devastating our planet. There is a simple solution! We are calling for a law to ensure all manufacturers put a standard label on their appliances stating how long they expect the product to last under normal usage. It will be like an energy label but for longevity. After consulting with experts in product longevity, we have devised the simplest way that this law would work. The manufacturer can choose the length of time shown on the label (minimum 2 years), but the manufacturer must also take responsibility for the repair of the product if it breaks within the time they choose. By clearly showing in a standard way the time manufacturers expect the product to last, we the shoppers can get a clear idea of which products are the best value over time. Imagine going into a shop and seeing 2 years, 5 years or 10 years printed clearly on a toaster. Or 1000 washes, 2000 washes or 15,000 washes printed on a washing machine. We deserve this clarity of choice. When standard energy labels were put on the appliances, people bought more efficient models and companies started to make more efficient models. This can work with longevity too! This law will encourage companies to compete on quality again, rather than purely on price, making it good for businesses as well as the shopper and the environment. The way products are made right now assumes that the planet has endless materials and can take an endless amount of pollution. This has to change and must change as soon as possible.   Please sign now.

Buy Me Once
807 supporters
Update posted 9 months ago

Petition to Edaran Tan Chong Malaysia

Lifetime wheel bearings & aircond compressor fans replacement for Malaysia's Nissan Almera

I bought my Almera M/T E specs from Tan Chong Bayan Lepas in January 2013. My left rear wheel bearing spoiled in July 2013 and I got the replacement done free of charge under warranty. This car model is known to be problematic with wheel bearings and air-cond compressor cooling fans malfunction that happens to too many units of this model and had been reported to occur in as high as 90% of the car units from the owners of Almera in Malaysia, meaning that this is something very ridiculous! Wheel bearings are not 'wear and tear' parts and they are supposed to last the lifetime of the car as a norm. Even my previous car Proton Wira still did not suffer from any wheel bearings problem by the time it was 11 years when I sold it off in 2011. How can a car like Almera that I only bought for less than 1 year suffer from wheel bearing malfunction even though the total mileage was only 4770 km at the time of the replacement? I believe this must be caused by the part supplier issue or even the faulty design to start with initially. I do believe that Nissan Malaysia doesn't intend to solve the wheel bearings issue at all because there are still many complaints from Almera owners by those who recently purchased the cars in 2015. It's been more than 3 years since the Almera model was launched in Malaysia and until today majority of the owners still need to replace the wheel bearings (and fans too) pretty often. Now that it's February 2016 and I believe that I am encountering the same wheel bearing problem for the similar left rear side because I could hear humming sound coming from that side when cruising at 60 to 80 km per hour. This bearing was already replaced in July 2013 previously and it is failing again! How could this keep happening over and over non-stop? Don't tell me that Nissan Almera owners need to bear the cost of wheel bearings replacement for the lifetime of their cars while other car owners of the Toyota and Honda makes can have their worry-free days regarding wheel bearings throughout the duration of their car ownership? I demand that Tan Chong Malaysia replace my bearings (fans in future) free for the lifetime of my car ownership because I know Nissan did a bad job either during the car design stage or the parts that their supplier has been supplying (and will continue to supply) are defective without any means to address the well-known wheel bearings and fans problems forever. I don't mind gathering all the Almera owners in Malaysia with wheel bearings and fans complaints to petition publicly against Nissan Malaysia by going to the mass media in order to make Nissan Malaysia walk the path of Volkswagen by joining them in the Hall of Shame and eat their humble pies together.

Matthew Ooi
577 supporters