Topic

consumer rights

122 petitions

Update posted 2 days ago

Petition to Google Maps, Andrew Cuomo, Google, Inc, Joseph Crowley, Microsoft, Barack Obama, Bernie Sanders

Make Google Do it

Fake locations on Google maps as well as dishonest advertisements and bogus reviews are destroying small business and deceiving consumers on a global scale. We must establish a verification process before adding listings to Google Maps for business locations. It is currently far too easy to add a location to google maps. A very simple solution to prove occupancy would be, to submit a Business License, a Tax ID  and a copy of the owner's driver's license. I have found hundreds of fake flower shops in the past few weeks alone. I have found these fake listings from coast to coast and around the world. The fake business listings on Google maps are not unique to Flower shops. There are phony listing across every industry. This is a very common sense approach to an extremely common problem. When someone searches for example, for a "plumber in Queens, NY" and they are directed to a fake pin initiated by roto rooterr or o call center who brokers plumbers, it is not ok. The local Plumber just lost a job, the consumer overpaid for poor service as the broker found the cheapest plumber he could. Verifying these listings will also protect the business owners from getting their listings hijacked and manipulated by unauthorized third parties like my listing was. Business owners pay far too much rent every month to deserve a listing on google maps. It is a shame that anyone can post a business location anywhere they want in less than 5 minutes as long as they have a phone number. Here is a video that will show you just how big of a problem this is.Check out this video "YO Google" as well as my other two videos on youtube part 1 and part 2 deceptive marketing practices. Thanks for you continued support! To share your story with me feel free to email me at  makegoogledoit@yahoo.com and I will share your story with the world!  https://www.youtube.com/channel/UC6Ny9RSJQA4Bztq0ouIVAYg

(G)Peace
388 supporters
Update posted 4 days ago

Petition to Xavier Becerra, Elizabeth Warren, Hillary Clinton, William Brough, Evan Low, Jim Wood, Federal Trade Commission, Alexandria Ocasio-Cortez

Stop abusive Hotel Practices

Follow us on Twitter @defendconsumers Post consumer complaints to #defendconsumers   Ever had a Bad Hotel Experience? Planning a family trip can be pretty stressful and the last thing you need is a bad motel / hotel experience. However, its becoming more and more common that you don’t get what you pay for when it comes to booking online. Whether its a change in price, a completely different room, a much lower quality than you expected, or advertising items that are not working or not there at all. Help warn other consumers about abusive businesses by exposing them with #redflag  TruTV features a short video on how illegal business practices are even spreading to new businesses like Air BnB and are leaving consumers to self enforce the laws. Adam Ruins Everything - Why Your Airbnb May Be ILLEGAL What are your Rights as a Consumer? Abusive hotels often put you in a “take it or leave it” position when you complain. So what are your options? Cancel your family trip or go somewhere else and pay inflated last minute prices? We need a way to report abuse. We need a way to know our rights, and we propose a solution that reflects the technology available today. There is a large gap between consumer rights violations and consumer rights awareness. Our proposals seek to close this gap. Proposed Changes; Require online businesses to display the Better Business Bureau rating of their organization or the organization they are marketing. Release a smartphone application similar to the Better Business Bureau’s smartphone application in order to simplify access to consumer rights information AND provide ez file for complaints Our goals with each of these proposed changes; Show consumers a rating that has not been manipulated by travel agencies, property owners, paid reviewers, affiliates, etc. Level the playing field by making consumer rights information and complaint systems easily accessible according to modern standards. i.e smartphone applications We Are Contributing to an Ongoing Effort The Federal Trade Commission have been directed by Congress to produce a report regarding recommended enforcement for online hotel booking markets engaging in deceptive marketing. I want to use this opportunity to bring attention to the larger problem at hand and make recommendations that are in the best interests of the consumer. Click Here to Read the FTC's full report  Although their report has already been provided to congress, I want to show support for what the citizens feel should be the response. Our hope is that the report will be updated to reflect the proposals supported by the people.  Our dedication is to work with our government, by showing mass support for citizen approved proposals that accurately reflect our needs. Additionally, we want to show our government that we desire a solution that is up to date with todays on-demand culture.  According to statista.com, “In 2018, 52 percent of all website traffic worldwide was generated through mobile phones.” It only makes sense that our government provides information about consumer rights in a manner that is consistent with how citizens receive information today, which is through our mobile devices.  We are Louder Together We live in a world where anything can be publicized and its because of social influence, power is being given back to the people. Let us use our voice together as one and fight to defend our families from illegal business practices.  We need to work together as a community to promote good and honest business, while holding bad business accountable. Support this petition today and in the meantime, help us warn other people about abusive business by using #redflag to expose businesses that prey on people.  This petition is being forwarded to the CA State Attorney General Xavier Becerra, The Federal Trade Commission - Bureau of Consumer Protection, CA Business & Profession Committee Leaders - William Brough & Evan Low, and Democratic leaders Jim Wood, Elizabeth Warren, Bernie Sanders, Hilary Clinton, and Alexandria Ocasio-Cortez.  I am also including the Santa Cruz Mayor David Terrezas, in hopes that he will take the first steps to proactively defend consumers by taking action against Oceana Inn. My hope is that by forwarding this petition, with the support of the American People, that we can motivate the Democratic party to prove themselves as defenders and champions of the people, just in time for Elections this November! ====== The Story Behind the Petition Our family was planning a reunion and we decided to book a room with Oceana Inn Santa Cruz through booking.com. At the time of reservation, booking.com had Oceana Inn listed with a 7/10 rating. Upon entering the room, we immediately noticed it was not the room advertised on booking.com. I immediately asked for the correct room or a refund. Both were denied.  After my experience with the motel, I went to yelp.com and google.com to see Oceana Inn Santa Cruz reviews which ranked the motel at 2/5 stars, which equates to 4/10 stars. There is a significant distinction between the quality you would expect at a 7/10 motel compared to a 4/10 motel. After reading several Yelp reviews for this motel, it became clear that this business has continued to operate for some time now despite several public complaints regarding illegal business practices.  What’s the problem here? Consumers are not trained to handle complaints using the proper channels within our government. Instead we are systematically trained to rely on the private sector to handle our complaints and so we turn to online review platforms such as Yelp and Google as a way of getting some resolution to our problem by leaving negative reviews that reflect an honest experience.  But who is responsible for monitoring all the bad reviews and doing something about it when there is clearly a pattern of illegal business practices such as false advertising, bait and switch, predatory lending, and so on? Government needs to catch up with how people have decided to speak out! People have been preconditioned to speak out on platforms that do not have the consumer’s interest at its core. That is why I propose the following; Require online businesses to display the Better Business Bureau rating of their organization or the organization they are marketing. Release a smartphone application similar to the Better Business Bureau’s smartphone application in order to simplify access to consumer rights information AND provide ez file for complaints Our goals with each of these proposed changes; Show consumers a rating that has not been manipulated by travel agencies, property owners, paid reviewers, affiliates, etc. Level the playing field by making consumer rights information and complaint systems easily accessible according to modern standards. i.e smartphone applications Our dedication is to work with our government, by showing mass support for citizen approved proposals that accurately reflect our needs. Additionally, we want to show our government that we desire a solution that is up to date with todays on-demand culture.

# DefendConsumers
2,881 supporters
Update posted 2 weeks ago

Petition to Chattanooga/Hamilton County Regional Planning Authority, Chattanooga City Council, Erskine Oglesby, Residents of Southside Chattanooga and Lookout Mountain

Grant Zoning change (if necessary) for Publix on South Broad Street

Publix and a local developer wish to build and integrate a brand new grocery store on the land. They have requested a zoning change which would allow them to build in a Suburban form which has the parking in front of the store.... To which we are accustom. The store entrance would face Lookout Mountain. There is opposition to this request based on fears of additional traffic, not being bike friendly, changes to Riverwalk extension, the design would not integrate well and that this addition would put pressure on Food City. We feel that Publix has always shown themselves as a responsible designers that create inviting, aesthetically pleasingly and functional facilities that benefit the areas they open in. Looking at North Chattanooga, the design would be similar and that has become a major asset to that area. We deserve the same opportunity! If the rezoning is not granted we will likely lose this opportunity and will again be passed over for progress on South Broad Street. What will likely be built there will be more 4 story apartments that further cut away into the beauty of the mountain and another piece of the "Scenic City" will be available to only those who can afford the high rise condo/apartment. The representative for Publix was very clear at the St. Elmo neighborhood meeting in May that the "UGC" urban design code currently zoned is simply not feasible as it restricts the size available to build by less than half the size they need of 32,000 square feet to build the proposed complex. We believe that Publix and the zoning variation should be granted. With the assistance of traffic engineers, the riverwalk designers and Publix we have faith that this would be a valuable asset and lifeline to the residents surrounding South Broad Street. Looking around the country at Publix facilities you will see that they are well maintained, well paying and economically beneficial to the communities they choose to be part of.   Pushing away a potential like this for not only St. Elmo but, Alton Park, Lookout Valley and the thousands of commuters and tourists, due to a zoning issue (that has so far not been developed under in this area) is sending a clear message that we are not willing to compromise toward or accept progress here. And that is a dangerous and irresponsible message that could have dire consequences for this areas future. We must think of all our neighbors... There are those of limited mobility, advanced age, restricted transportation and those who simply cannot make the trek up to Food City and would welcome and utilize a reputable, fine grocer such as Publix. In conclusion, we ask that the rezoning request be permitted if there is no way to accommodate existing guidelines and that Publix is allowed to build the best facility that they can offer our side of town. Thank you.

Nicki Treemont
981 supporters