consumer rights

113 petitions

Update posted 5 days ago

Petition to Consumer Product Safety Commission, Anna Eshoo, Jackie Speier, Dianne Feinstein

Make play yard mattresses breathable to stop accidental infant suffocation.

It was nap time at our 7-month-old daughter Abigail's daycare. Her caretakers put her down on a play yard mattress pad to sleep, as they had many times before. But this time, Abigail slept stomach-down. An hour later, Abigail was unresponsive and unconscious.  She had suffocated with her face against the mattress pad. Doctors tried to save her, but it was too late. That was six years ago, and her loss still haunts us. It turns out there are no laws requiring mattress pads for babies to be breathable. We couldn’t believe this when we found out. We, and her daycare providers, had assumed her sleeping surface must be safe because it was manufactured especially for babies. We took it to court, as we could not stand the idea of another child meeting Abby's fate. As part of our case, we engaged top experts to conduct tests on 30 popular play yard mattresses: results proved that the one Abigail slept on that day had more in common with a plastic bag than a safe sleeping surface, and many other brands are as bad when it comes to breathability. This is unthinkable, and we must demand better regulation of infant products. Please, in Abby’s memory and for all infants who could fall into harm’s way, sign this petition calling on the Consumer Product Safety Commission (CPSC) to require all mattress pads for babies to be breathable. In our tests, some play yard mattresses proved very breathable. But there are no standards or labeling for this, so parents and daycare providers have no way to know which products provide a safe place to sleep, and which ones are no more breathable than a deadly plastic bag. We hope that our story, and the fact that the jury in our court case made history when it chose to hold the mattress pad’s manufacturer accountable for Abby's passing, will result in better regulations when it comes to mattress pad breathability. It would be a fitting and important tribute to our beautiful Abby, and a crucial safety measure for all babies to come. Now that we know the truth, we cannot allow our babies’ lives to be put at risk any longer. Please join us in asking the CPSC to make surface breathability a mandatory requirement in mattress pads for babies.

David Karow
176,901 supporters
Update posted 2 weeks ago

Petition to Texas Governor Greg Abbott, Texas Lieutenant Governor Dan Patrick, Texas House Speaker Joe Strauss

Restore Honesty and Fairness to the Texas Lottery!

The Texas Lottery is supposed to be fair and honest.  However, the Lottery and its private operator, GTECH, sold deceptive Fun 5’s scratch-off tickets to Texas lottery players promising they would win if their tickets revealed a Money Bag symbol. Over 1,000 players got Money Bags but GTECH refused to pay their prizes. The Lottery and GTECH continued to sell the deceptive tickets even though up to 100 players per day were complaining that they had been cheated. The Executive Director of the Lottery Commission, Gary Grief, testified in a deposition that the players’ complaints did not cause him any concern.  A Dallas judge has now ruled that both the TLC and GTECH are immune from suit even if they commit fraud on Texas lottery players.  We, the citizens of Texas, are shocked to hear that our lottery officials and GTECH can defraud us and cannot be held accountable.  We demand that our elected officials restore honesty and fairness to the Texas Lottery now.  The lottery operations contract says that GTECH can be terminated for cause if it “engages in any conduct that results in a negative public impression” with respect to Texas Lottery games.  GTECH sold a deceptive ticket to the Texas Lottery and refused to stand behind the promises it made on the ticket.  We call upon our elected leaders to exercise our contractual right to terminate GTECH for cause.  The Executive Director of the Lottery Commission showed a lack of respect for the lottery players by ignoring their concerns.  We call upon our elected leaders to hold him accountable and to shake up the top management at the Texas Lottery Commission.  If Texas is going to run a gambling operation, the least our state leaders can do is make sure it is fair and honest.

Denice Deckard
9,159 supporters
Update posted 3 weeks ago

Petition to Facebook

Tell Facebook to fix their policy of who controls your Facebook when you die

My name is Rosemary Heath. On May 10, 2016, my husband George was killed in the Taunton, MA mall rampage. He was eating at a mall restaurant and was stabbed to death trying to protect a pregnant waitress. In my time of mourning, I often turned to his Facebook page to remember the funny, loving man that he was. I wasn’t the only one, and I knew I would want to use his page to continue to celebrate his life. But because George and I were not familiar with Facebook’s legacy option before he died, I am now grieving for my husband and fighting Facebook to grant me access to his account. Facebook’s legacy option allows users to name a person who has access to your Facebook page after you pass. But what happens if nobody is named? The account becomes locked, even for the spouse/partner. This is what happened to me. I had every intention to keep his memory alive through his Facebook page, sharing memories and pictures with his friends and family. Facebook will not allow me access to my own husband’s page. This is wrong. He was my husband and I'm legally his next of kin. Unless there is a change, what happened to me could happen to you. Shouldn’t the person you committed to for life have control over your page if you were to die? In cases where a legacy person isn’t named and a spouse/partner is listed in the profile, Facebook should allow for them to be the default legacy person and notify them if someone is attempting to memorialize the account. This change in policy would provide me access to my husband’s account and prevent situations like this from arising in the future. Don't let what happened to me happen to you! Let Facebook know they need to default to the listed spouse/partner when a user fails to name a legacy for their account.

Rosemary Heath
16,982 supporters
Update posted 1 month ago

Petition to National Telecommunications Commission, Globe Telecom

Stop Globe's load theft

As a paying customer of Globe, I was shocked to discover that my prepaid account was being charged for "value-added services" from "third parties" which I never wanted, never agreed to, and never even knew about. I posted on Facebook describing my story in detail, and thousands of people have commented describing the same experience. These "third parties" send Globe customers unsolicited text advertisements regarding games and promos, marketed as "value-added services". If the customer doesn't explicitly decline, the "third party" is authorized by Globe to charge the customer's account, typically at a rate of P5 per day. Sometimes, instead of an unsolicited text advertisement, the "third party" sends the customer an unsolicited pop-up advertisement. If the customer clicks on it, even if just to click on the exit button, it's considered agreement to the paid subscription service. Sometimes, even when the customer follows the given instructions to unsubscribe, they are still subscribed and charged for the "value-added service". When customers complain about these intrusive unsolicited advertisements and the unfair charges, Globe usually tells them that they just "accidentally subscribed", instead of admitting what actually happened: theft. Globe shifts the blame onto customers for "accidentally subscribing", and onto these "third parties", as if Globe is not the one that allowed these "third parties" to access customers in the first place. Globe receives a cut of the revenues from these lucrative "value-added services", which may explain why this is still a problem in spite of numerous complaints from many customers over the years. Globe claims that they actually require "third parties" to ask permission from customers first before charging them, but if this were true, then there wouldn't be so many customers complaining about getting unknowingly charged by these "value-added services". As paying customers, we demand that Globe immediately put an end to this thievery by requiring customers to explicitly consent in order to subscribe to "value-added services", rather than requiring customers to explicitly decline in order to unsubscribe. As paying customers, we demand that Globe provide us the honest and fair service we deserve, and only charge us for services which we have used and agreed to with informed consent. We demand that Globe immediately implement a strict opt-in system: PRIVACY: No "third parties" should be allowed to contact customers at all, unless the customer explicitly agreed to receiving advertisements from "third parties". We are paying Globe so we can text, call, and use the internet. We are not paying Globe to receive unsolicited advertisements. RESPECT FOR CONSENT: "Third parties" must properly ask for permission before having customers subscribe. Silence does not mean yes. HONESTY AND CLARITY: "Third parties" must clearly inform customers how much they will be paying, and also notify them each time they are charged. We cannot and should not be legally bound to an agreement if we were not informed of its terms. TRANSPARENCY: All customers, including prepaid, should have a quick and easy way to view and monitor all transaction records, and each record should be clearly and specifically labeled as to what it is for, exactly. For example, if it was a charge for a "value-added service", it should specify which service and which "third party" exactly. DUE DILIGENCE: There should be an algorithm which detects if a customer is paying recurring charges to a "third party" that they are not interacting with, and then that customer should be notified to verify if those charges are authorized. This is similar to how credit card companies check with customers if they notice unusual charges. DISCIPLINE: Because this is already a widespread problem, Globe must operate with a zero-tolerance policy towards "value-added services" fraud. Thieving "third parties", as well as any future companies owned or operated by the same management team, should be immediately and perpetually banned from the platform.  

Feanne Mauricio
1,601 supporters