Topic

Android Update

3 petitions

This petition won 3 weeks ago

Petition to Lenovo , Lenovo Customer Care, Lenovo Technical Support, Lenovo Customer Support, Lenovo Customer Service, Lenovo Development Team, Lenovo Android Apps, Lenovo Apps

Android Nougat for Lenovo Devices

WE DON'T WANT TO BUY NEW DEVICES TO FEED LENOVO's REVENUE GENERATION AS THE DEVICES WE ALREADY OWN CAN EASILY RUN ANDROID NOUGAT When we purchase Android based devices from Asus, the transaction of the purchase is an acknowledgement and confirmation that Asus will continue to provide the latest Android operating system. It is LENOVO'S RESPONSIBILITY to pressure Google and chipmakers such as Intel and Qualcomm to provide the drivers and necessary support for the push to Android Nougat on Lenovo devices. Lenovo earns tens of MILLIONS of dollars in revenue a year to be able put together an Android software maintanance and software update team but Lenovo doesn't care about devices which are more than a year old, nor its customers. They would rather sell new devices straight off the never ending revenue generating factory line instead of providing Android updates to improve end-user security and user experience. GIVE US ANDROID NOUGAT FOR CHRISTMAS ! - not just for the revenue generating flagship smartphones but for ALL the eligible devices listed in this petition. THE PETITION Applies to both Lenovo Tablets and Smartphones. Although Lenovo smartphones are included in the petition, tablets are of higher priority than smartphones for Android updates since revenue generating smartphones are always prioritised while tablets have been completely abandoned. Devices must meet or exceed the following specification: Devices with at least 2GB RAM Lenovo devices which don't meet this requirement are excluded from the petition and those which meet or exceed the requirement stated above would easily be able to run Android 7.1 Nougat without problems. 1) PROVIDE ANDROID NOUGAT Lenovo must push Android Nougat for all eligible devices with higher priority than revenue generating flagship smartphones and before ANY Lenovo smartphone receives the new update. Lenovo must stop prioritising Android updates for high-end / luxury smartphones and instead treat ALL eligible devices with the same level of importance. Full commissioning of Lenovo's company resources must be allocated to deliver all and future versions of Android Nougat are in quick succession: (1st 'kick-start' OTA system update) Android 5.1 Lollipop (2nd OTA system update) Android 6.0 Marshmallow (3rd OTA system update) Android 7.0 Nougat (4th OTA system update) Android 7.1 Nougat (5th OTA system update) Android 7.1.1 Nougat According to the Lenovo Android update roadmap, it appears that Lenovo bothers itself to focus only on it's revenue generating flagship smartphones rather than maintain capable and decent tablets with updates. These devices have been completely forgotten about as a result. Tablets to be updated (1GB RAM versions excluded): Lenovo Tab 2 A10-70L Lenovo Tab 2 A10-70F Lenovo Tab S8-50F Lenovo Tab S8-50L Lenovo Tab S8-50LC Lenovo Yoga Tablet 2 Pro Lenovo Yoga Tablet 10 HD+ Lenovo Yoga Tablet 2 10.1 Lenovo Yoga Tablet 2 8.0 Yoga Tab 3 8 Yoga Tab 3 10 Yoga Tab 3 Pro 2) Legalise petitioning and Android update requests on the Official Lenovo Forum Lenovo moderators have deleted all forum posts which were requesting Android 7.0 Nougat as Lenovo doesn't want to be obligated to provide Android Nougat for devices which are more than a year old.They prefer to take your money and run (isn't that against the law?). Part of an obvious 'silencing campaign, Lenovo moderators delete posts from which criticise Lenovo's poor software support and those who request Android Nougat. THIS IS APPALLING BEHAVIOR from Lenovo. Five forum members (as well as myself) were recently BANNED from the forum for merely mentioning the words 'Android 7.0 Update / Nougat Update / Android Nougat' in forum posts. ALL THOSE FORUM POSTS WERE DELETED BY LENOVO MODERATORS (yes! Every single one. Do they want to hide something?). In addition to being banned, Lenovo has blocked our IP addresses on their server-side so that we cannot even visit the Lenovo website. Why? It is THE CUSTOMER'S RIGHT to criticise the quality of service and request Android updates. Try it yourself ! For your first 'Android Update Request' post they will immediately delete the post upon discovery. Post a second time, you will be instantly banned. 3) REMOVE SPYWARE APPS & Provide the latest November 2016 Android security patch immediately It was discovered and reported on 21st December 2016 that Lenovo has been taking advantage of LENOVO SPYWARE APPS on consumer devices. Lenovo apps are pre installed and are used for collecting many types of user information. In addition to specifications such as IMEI, IMSI, MAC address, version number, and operator, the spyware apps attempt to collect user’s SMS text messages and call logs. More troubling is that all of these procedures are done WITHOUT user’s consent and are all processed in the background: http://www.pcworld.com/article/3152012/android/new-report-says-android-phones-by-lenovo-and-others-may-be-running-spyware-apps.html LENOVO HAS BEEN CAUGHT SPYING on its consumers and has left users prone to malicious software attacks due to having left their devices in a total vacuum DEVOID OF ANDROID UPDATES. Lenovo is therefore directly breaching: The General Data Protection Regulation (GDPR) of 2015' 'The European Data Protection Directive (95/46/EC) of 1995' 'The Data Protection Act of 2012' 'The Computer Security Act of 1987' There are much needed security updates which should be pushed to our devices IMMEDIATELY to resolve current and future security vulnerabilities as well as Lenovo's very own spyware. 4) Lenovo must stop the abandoning of Lenovo mobile devices which leave them devoid of Android updates. We consumers shouldn't have to buy new devices! Our current hardware can run Android Nougat! Lenovo tablet and smartphone users are dangerously behind with system updates and Lenovo customers demand consistent, thorough and ongoing Android system updates for their devices. We consider it rude to be forgotten and Lenovo must work responsibly to provide 'timely' Android updates for all eligible devices. If Android Nougat can run well on a 3-4 year old device then why not push the update? Why hold off? We purchase Lenovo products, therefore, we expect our devices to receive regular Android updates as soon as they are released by Google, not one or two years after. Lenovo should put aside the revenue generating smartphone agenda and stop barring users from receiving the latest Android updates just because they simply didn't buy luxury, high-end or flagship devices. 5) Provide the 64bit version of an Android 7.1 Nougat update for 64bit devices Despite having fairly decent 64bit processors, some Lenovo tablets and smartphones are in fact running 32bit versions of Android - on 64bit CPUs!! Lenovo has abandoned our devices without warning. Since we haven't been informed with any information, we ask that Lenovo come out and inform us and update their Android update roadmap !! LENOVO, GET YOUR ACT TOGETHER!

Anthony Van Dyck
1,341 supporters
This petition won 1 month ago

Petition to Asus Zenfone Software Team, Asus Zenfone Software Development Department, Asus technical support, Asus Customer Care, Asus Mobile Support, Asus mobile development team, Asus mobile system engineers, ASUSTeK Computer Inc, Asus , Asus Customer Services, Asus UK, USA, TAIWAN, Asus ZenUI development team, Asus Android System Engineers, Asus Global, Asus technical development team, Asus Managing Directors, Asus department heads, Asus Head Offices, Asus head office Taiwan, Asus worldwide, Asus Customer Support, Asus Media, Asus Press Talk, ZenUI Team, Qualcomm - Marketing, Qualcomm (Communications), Intel Inside, Intel Corporation

Android Nougat for Asus Devices

WE DON'T WANT TO BUY NEW DEVICES TO FEED ASUS's REVENUE GENERATION AS THE DEVICES WE ALREADY OWN CAN EASILY RUN ANDROID NOUGAT When we purchase Android based devices from Asus, the transaction of the purchase is an acknowledgement and confirmation that Asus will continue to provide the latest Android operating system. We consumers shouldn't have to buy new devices! Our current hardware can run Android Nougat fine. We don't have to buy new devices! -THE PETITION- 1. PROVIDE ANDROID NOUGAT. Asus must push Android Nougat for all eligible devices BEFORE the Zenfone 3 series receives the new update. Asus must stop prioritising Android updates for high-end / luxury devices such as the Zenfone 3 and Zenfone 2 Deluxe and instead treat ALL eligible devices with the same level of importance. The petition applies to all Asus smartphones, tablets and phablets which meet the following specification: Devices with at least 2GB RAM Devices which don't meet this requirement are excluded from the petition and those which meet or exceed the requirement stated above would easily be able to run Android 7.1.1 Nougat without problems. Full commissioning of company resources must be allocated to push these updates: (1st OTA update) Android 7.0 Nougat (2nd OTA update) Android 7.1 Nougat (3rd OTA update) Android 7.1.1 Nougat PRIORITY DEVICES Full commissioning of company resources and must be allocated to deliver all and future versions of Android Nougat in quick succession to these *priority* devices: Asus Zenfone Go - ZC500TG Asus Zenfone Go - ZB551K Asus Zenfone 2 - ZE500CL  Asus Zenfone 2 Laser - ZE500KL / ZE500KG Asus Zenfone 2 Laser - ZE550KL / ZE551KL Asus Zenfone Max - ZC550KL / ZC550KL(2016) Asus ZenPad 7.0 - Z370CG Asus ZenPad 8.0 - Z380KL / Z380M / Z380C (excluding 1GB RAM versions) Asus ZenPad - Z8 Asus Zenpad Z10 - ZT500KL Asus Zenpad 3S 10 - Z500M Asus ZenPad S 8.0 - Z580CA / Z580C Asus ZenPad 10 - Z300C SECONDARY DEVICES: To be updated only after all of the above devices have been pushed to Android Nougat: Asus Zenfone 2 Laser - ZE600KL / ZE601KL Asus Zenfone 2 - 550ML / Zenfone 2 Deluxe - ZE551ML Asus ZenFone Zoom - ZX550 / ZX551ML Asus Zenfone Selfie - ZD551KL Asus Zenfone 3 series 2. Stop The Abandoning of Asus Devices Which Leaves Them Devoid of Android Updates.  We purchase Asus products, therefore, we expect our devices to receive regular Android updates as soon as they are released by Google, not one or two years after. If Android Nougat can run well on a 2-4 year old device then why not push the update? All the devices are capable of running Android Nougat so why hold off if the hardware can run it? Asus should put aside the revenue generating Zenfone 3 agenda and stop barring users from receiving the latest Android updates just because they simply didn't buy luxury, high-end or flagship devices.  It is the responsibility of Asus to pressure chipmakers and Google to provide the necessary drivers and support that is needed for the push to Android Nougat on Asus devices. Asus has millions in revenue to be able to do this.

Anthony Van Dyck
12,480 supporters