×
You seem to have had an issue loading this page or you have javascript disabled, which may cause problems while using Change.org. To avoid any further inconvenience, please enable javascript in your browser and refresh this page.
  • Petitioned Subway

This petition was delivered to:

Subway
Senior VP Marketing
Christopher Carroll

Feed the homeless for a day

    1. J Brentzel
    2. Petition by

      J Brentzel

      Spanish Fort, United States

  1.  
  2.   
January 2014

Victory

From Petition Creator: I am so happy to announce that this petition is victorious! The extreme generosity of Manoj Patel and Paul Patel, owners of the Subway shop at 112 Royal St. will be donating an entire meal to Ozanam Inn! I would like to sincerely thank them for this and for keeping Manager Randy as an employee! Everyone has bad days and I'm happy these two owners are so generous in all areas of their business! Please stop in Subway at 112 Royal St, New Orleans to buy a sandwich and thank them for their generosity! Pay it forward! Here's the link to the link to the story: http://www.nola.com/business/index.ssf/2014/01/subway_to_donate_150_to_200_me.htmlSubway store to donate 150 to 200 sandwiches to shelter in response to U. of Alabama student's requestOwners of a French Quarter Subway shop say they plan to provide sandwiches for 150 to 200 homeless people Wednesday in response to a college student's request that they help New Orleans' hungry.

On Thursday, January 2, I was in New Orleans with my friend to watch our school The University of a Alabama play in The Sugar Bowl.  We had the pleasure of taking a homeless man who was cold and hungry into the Subway Restaurant at 112 Royal Street, New Orleans. I asked the man to go through the line and order what he wanted and I would wait at the register to pay for his meal.  When he got into line the Manager, Randy, began to call him a douchebag and insulting him over and over.  He told Randy he had money and pointed to me. Randy yelled to me not once, not twice but three different times "Why are you buying this son of a bitch (or douchebag in one of the questions) food? He doesn't deserve to eat." Three customers who had already ordered complained to him about the way he was treating the homeless man and about his foul language and walked out on their orders. He called those customers names as well and said he didn't need their business.  Although I was so angry I was shaking, I did not retaliate or say anything back except "I'm buying him food because he is hungry." I feared that if I fought with him he would not let me buy the food the homeless man wanted and desperately needed.  He continued cursing and calling the man names and glaring with contempt at me and my friend.  We completed the transaction and several of the employees and the homeless man thanked me.  I wish I could have done more for him but I'm a college student and don't have much money myself but I knew I could afford to feed a starving man. The next day (Friday, January 3rd) I called Subway's corporate number and a CSR took my complaint and said someone would be in touch with me within 48 hours.  I waited, no call.  I called back on Monday, January 6th and complained again.  My original complaint was still on file and I was told it would be submitted again and I would be contacted within 48 hours.  I did not receive a call from anyone from Subway so again today I called them.  After discussing the complaint again with a CSR and wanting to speak to someone higher up in the Subway Corporation I was told no one was in today but I could leave a voicemail for a supervisor.   I feel this was discrimination against this homeless man and myself.  I was humiliated for him and embarrassed that a human being could be so cruel.
I want Subway to take a day to feed the homeless of New Orleans.  There is no excuse for this behavior and they need to make it right.  An apology needs to be made to the man if we can find him as well.    On Subways Corporate website it's says the following: Our People, Our Communities

We know that it takes more than just good food to nourish a strong people and build a vibrant community. It starts with taking care of people, the heart and soul of the SUBWAY® experience.

We value the cultural richness and breadth of ideas resulting from the diversity that is fostered in who we are and what we do. We are dedicated to building strong business relationships through open communication, respect and by with each other as well as by serving our customers and our neighborhoods; much like we do within our own families.

As the franchisor of the SUBWAY® brand, we draw on the strong entrepreneurial spirit and passion that exists throughout our organization to help shape and grow our business. We strive to and create opportunities for our franchisees, their staff, and the people within the communities in which serve.

We continually challenge each other to succeed through teamwork, against shared goals & benchmarks, and to be accountable for our actions. We take great pride in our business and are committed to being good global citizens; to encouraging healthy, active lifestyles and to making a difference where we live and work around the world.

To:
Subway
Christopher Carroll, Senior VP Marketing
Feed the homeless for a day

Sincerely,
[Your name]

Recent signatures

    News

    1. Subway IS feeding the homeless!!!!

      J Brentzel
      Petition Organizer

      I am so happy to announce that this petition is victorious! The extreme generosity of Manoj Patel and Paul Patel, owners of the Subway shop at 112 Royal St. will be donating an entire meal to Ozanam Inn! I would like to sincerely thank them for this and for keeping Manager Randy as an employee! Everyone has bad days and I'm happy these two owners are so generous in all areas of their business! Please stop in Subway at 112 Royal St, New Orleans to buy a sandwich and thank them for their generosity! Pay it forward!
      Here's the link to the link to the story:
      http://www.nola.com/business/index.ssf/2014/01/subway_to_donate_150_to_200_me.html

      Subway store to donate 150 to 200 sandwiches to shelter in response to U. of Alabama student's request

      Owners of a French Quarter Subway shop say they plan to provide sandwiches for 150 to 200 homeless people Wednesday in response to a college student's request that they help New Orleans' hungry.

    2. Reached 500 signatures
    3. Please share this!!

      J Brentzel
      Petition Organizer

      Please post this petition link on all your social media. Subway Corporate has stated its a privately owned store so there's nothing they can do. I think if my companies name was on a business I would care. spread love and kindness today in everything you do!

    4. UPDATE

      J Brentzel
      Petition Organizer

      The store co-owner called my daughter. Randy has worked for them for 1 month and this is the second complaint like this situation he has had about him. The co-owner said he will talk to him again about how to treat customers. I would think that with 2 complaints of discrimination and cursing at customers in one month would get more reaction from the store owner... Apparently he doesn't think it's that bad because he said he doesn't want to fire him. WOW! I would not want Randy being an employee or manager for any store I owned!

    5. Reached 250 signatures

    Supporters

    Reasons for signing

    • Maggie Havenstrite NEW ORLEANS, LA
      • 6 months ago

      Isn't it obvious. Subway should pay for this transgression. Live up to the "SUB WAY CREDO" feed the homeless for a day!

      REPORT THIS COMMENT:
    • am da Silva NEW ORLEANS, LA
      • 6 months ago

      Iam horrified. I cried as I read this ...I cannot believe that you would let someone like that work for your co. The mngr. was cussing at you customers and a homeless man he should be fired! Yes feed the homeless for a day and do it once a year at least! this is a true tragedy...horrible!! I will not be eating at a Subway if this does not get remedied,and there is one right around the corner

      r from me on St Claude!!! I will also tell all my friends and family across the country about this ....you cannot get away with this!

      REPORT THIS COMMENT:
    • paul Brasher VANDIVER, AL
      • 6 months ago

      FEEDING THE PEOPLE THAT ARE IN THE UNITED STATES FIRST, BEFORE SENDING MONEY TO OTHER COUNTRIES.

      REPORT THIS COMMENT:
    • george plaisted LITTLE ROCK, AR
      • 6 months ago

      I profess to be a Christian.

      REPORT THIS COMMENT:
    • Benton Turnage NEW ORLEANS, LA
      • 6 months ago

      it is never right to treat people that way, especially in a retail setting. this manager should be fired.

      REPORT THIS COMMENT:

    Develop your own tools to win.

    Use the Change.org API to develop your own organizing tools. Find out how to get started.