Millions of Highmark Customers to Lose Chiropractic, Physical Therapy Coverage on Sept. 1; Patient Rights Being Violated
New computer program will determine eligibility and treatments for chiropractic and physical therapy services – not doctors or therapists
Harrisburg, PA 8/20/12 – Millions of Americans insured by Highmark Inc. are about to have some of their medical treatments decided by a computer program, rather than their doctor or therapist, according to a professional healthcare association in Pennsylvania. The Pennsylvania Chiropractic Association (PCA) today warned Highmark customers that the company is changing coverage for physical medicine services, which include chiropractic, physical and occupational therapy treatments starting September 1, 2012. Healthcare consumers and professionals are urging the state insurance department to prevent the controversial program from being implemented.