Domino's: Stop the Deaths! End Your 30 Minute Delivery Guarantee
  • Petitioned Patricia A. Wilmot

This petition was delivered to:

Executive Vice President of PeopleFirst, Domino's Pizza
Patricia A. Wilmot
Chairman of the Board, Domino's Pizza
David Brandon
Investor Relations, Domino's Pizza
Investor Relations Department
Executive Vice President, Chief Financial Officer, Domino's Pizza
Michael Lawton
Public Relations, Domino's Pizza
Chris Brandon
Executive Vice President, Supply Chain Services, Domino's Pizza
John Macksood
Executive Vice President, Franchise Operations and Development, Dominos' Pizza
Scott Hinshaw
Executive Vice President, Build the Brand, Domino's Pizza
Russell Weiner
CEO, Domino's Pizza
J. Patrick Doyle
Vice President, Corporate Communications, Domino's Pizza
Tim McIntyre
Executive Vice President, Domino's Pizza
Patti Wilmot
Franchise Operations and Development
Scott Hinshaw
Executive Vice President and General Counsel, Domino's Pizza
Kenneth Rollin

Domino's: Stop the Deaths! End Your 30 Minute Delivery Guarantee

    1. Meredith Slater
    2. Petition by

      Meredith Slater

      Brooklyn, NY

  1.  
  2.   
February 2011

Victory

Domino's Pizza's "30 minutes or it's free" guarantee, which promises a discounted or free pizza if it is not delivered within a 30-45 minute time frame, has contributed to the injuries and deaths of hundreds of delivery people, mostly young men in their twenties, as they recklessly navigated traffic on bicycles so as to ensure the on-time delivery of the pizzas and avoid having the cost taken out of their paychecks. A number of groups in South Korea, including several labor unions, had been pressuring Domino's to abolish the 30 minute guarantee, to no avail.

But after this campaign directly targeted 12 senior officials and board members at Domino's Pizza in the US in solidarity with the Korean activists, within a few days Domino's gave in with a statement on their Korean website.

Freelance journalist Lee Yoo Eun contacted us with the good news of the policy change, commending Change.org for an effective campaign: "Looks like your hard effort has payed off. Congratulations!"

Starting in 1973, Domino's started the "30 minutes or it's free" campaign, guaranteeing that customers would receive their pizza within 30 minutes of placing an order, or they would receive the pizza for free. But in 1993, after the company was faced with two lawsuits from people who were killed or injured by delivery drivers rushing to get pizzas delivered within the 30 minute timeframe, the company dropped the guarantee in the U.S.

Yet, the 30 minute guarantee is still going strong in South Korea, where in December 2010, a 24 year old College student and part-time delivery boy died after colliding head-on with a taxi while he was delivering an order. This young man was one of almost 1,500 accidents that occured last year alone involving bike-riding delivery men.

Tell Domino's that its "30 minute or it's free" guarantee in South Korea is outdated and dangerous, and it needs to end.

Photo Credit: Chuck "Caveman" Coker

Recent signatures

    News

    1. Victory! Domino's Ends "30 Minutes or It's Free" Guarantee in South Korea

      Benjamin Joffe-Walt
      Vice President and Chief of Staff

      A few days ago we wrote about Domino's Pizza being complicit in the death or serious injury of hundreds of young men delivering pizza in Korea for the American company.
      Domino's Pizza's "30 minutes or it's free" guarantee, which promises a discounted...

    2. Domino's Pizza Exports Deadly Policy to Asia

      Benjamin Joffe-Walt
      Vice President and Chief of Staff

      Domino's Pizza's "30 minutes or it's free" campaign is one that most anyone who ate pizza between the mid-70s and the mid-90s can remember.
      Starting in 1973, Domino's guaranteed that customers would receive their pizza within 30 minutes of placing an...

    3. Meredith Slater
      Petition Organizer

      We did it! Domino's ended their 30 minute or it's free guarantee today thanks to pressure from a number of Unions in South Korea, and help from all of us on . I'll be posting more shortly, but wanted you all to be the first to know! Thanks for standing up for the safety of delivery drivers all over the world, and congratulations!

    4. Benjamin Joffe-Walt
      Vice President and Chief of Staff

      There are rumors that Domino's has agreed to our demands and is withdrawing the advertisement. We are still trying to confirm.

    5. Reached 100 signatures

    Supporters

    Reasons for signing

      • over 3 years ago

      Dominos Pizza funds the antiabortion movement so don't buy their products for that reason too. You can get the women's free choice act enacted into law by signing this petition.

      Sign this petition at http://www.change.org/petitions/to-congress-and-the-president-enact-this-legislative-agenda-into-law if you want to get congress to enact a $10 an hour minimum wage, The Employee Free Choice act, a real prescription drug benefit for Medicare in part B, an End to 2 expensive wars, a single payer government health insurance plan, Tier 5 unemployment benefits extension, A social security COLA Payment, an end to tax cuts for the wealthy, an end to Republican filibusters and the women's freedom of choice act into law.

      If you like this post then please sign the petition and get your friends to sign the petition.

      Also sign this petition to defend Planned Parenthood. http://www.change.org/petitions/rep_mike_pence_hands_off_planned_parenthood_money_and_that_of_other_progressive_groups

      REPORT THIS COMMENT:
    • kenniss henry CHEVERLY, MD
      • over 3 years ago

      I do not buy or eat domino pizza and intend to tell everyone I know not to support domino pizza. Perhaps, taking money out of their pockets will drive the message home.

      REPORT THIS COMMENT:
    • Andrew Heugel BREWSTER, NY
      • over 3 years ago

      It sounds like the issue here isn't the guarantee as much as it is retributions against the workers who don't deliver within the 30 minutes, regardless of the circumstances. Most employers treat their workers like expendable pawns. This is why workers need to unionize and support stronger whistleblowing laws. Like their puppets in the Federal, state and local governments, the behavior of most owners and top brass of the for profit and non profit companies either borders on the criminal, or is clearly criminal.

      But, as money buys one "justice" in the United States and every other nation on this corrupt, polluted and war torn planet, few of these "white collar" criminals are ever brought to "justice."

      REPORT THIS COMMENT:

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