Allow the Disabled to go to the Front of the Line
  • Petitioning Disneyland

This petition will be delivered to:


Allow the Disabled to go to the Front of the Line

    1. Tiffany Spence
    2. Petition by

      Tiffany Spence

      Durango, CO

Starting October 9, 2013 Disneyland will be ending their policy that allows disabled individuals to receive a pass to go to the front of the line.

This change will be devastating for my little boy. Blake is eleven years old. He is blind and has quadriplegic cerebral palsy. He is unable to walk, talk, and eats via a g-tube. Going to Disneyland is Blake’s favorite thing to do when we visit his grandparents in California. His favorite ride is Dumbo. His smile is incredible to see when he’s flying through the air. He also loves visiting Mickey Mouse in his house in Toon Town. The characters are trained so well to be sweet and gentle with special needs children.

Blake’s disabilities make it impossible for him to be in the park for more than an hour or two. He wears out easily and can get sick if it’s too hot. Disneyland has been wonderful for Blake’s entire life to provide him with a special needs pass that allows him to go to the front of the line.

Blake would be unable to visit Disneyland if this pass was not available to him.

Hearing that Disneyland will be discontinuing this policy that allows disabled individuals to receive this pass is heart breaking. Our family is shocked that Disneyland would make such an insensitive and uncaring decision. Especially given how kind and thoughtful the park and its characters have always been to special needs children.

Please sign my petition so my son and thousands of others will continue to be able to go to Disneyland. It breaks my heart knowing that we won’t see Blake’s precious smile when he flies through the air riding Dumbo or when he gets a kiss on the cheek from Mickey Mouse.

Recent signatures


    1. Newspaper Article Helps Us Reach 250+ Signatures!

      Tiffany Spence
      Petition Organizer

      Tara Kiene, the director of case management with Community Connections in Durango, wrote an article about our petition in our Colorado newspaper today. We were thrilled that she recognized the importance of our petition. 250+ signatures have been reached, so I can send another group of signatures to Disney.

      Thanks so much everyone for your support!

      Link to Newspaper Article:

      Durangoan challenges Disney over disability access program

      In a move that began Wednesday, Disneyland will be changing the way it accommodates visitors with disabilities. The change has sparked much debate and spurred a local Durango resident to take on the entertainment giant. The Guest Assistance Card at Disneyland was initially developed to address needs of people in wheelchairs who were unable to negotiate the winding queues for rides.

    2. Reached 250 signatures
    3. 100 Signatures for day three! Thank you! We made our first goal!

      Tiffany Spence
      Petition Organizer

      I will be mailing the first 100 signatures and comments to Suzi Brown at Disney tomorrow!

    4. Reached 100 signatures
    5. 75 Signatures for day two! Thank you!

      Tiffany Spence
      Petition Organizer

      Disney has found themselves in the middle of a Public Relations nightmare. Their Facebook page has 17 million likes, so it has one of the largest audiences on Facebook. Every time they make a post about various park news, mothers and fathers and grandparents of special needs children are voicing their sadness and outrage at Disney's decision. Unfortunately, Disney's Facebook comment moderator has been deleting a lot of these posts. However, I noticed that they were not deleting the posts of people making fun of the special needs people that will not be able to attend the park. I contacted Disney about this and within minutes they deleted the hateful messages. They have been better throughout the day deleting the unkind posts. It is shocking to me how hateful and opinionated people can be about a situation they know nothing about.

    6. Reached 50 signatures


    Reasons for signing

    • Laurie Gearhart LAS VEGAS, NV
      • about 1 month ago

      I am on the heart transplant list. Standing in line is not an option.

    • Rafael Orantes ONTARIO, CA
      • 6 months ago

      As I went to Disney today we were hopping to have a good day my s

    • Angela Cristaudo LAYTON, UT
      • 7 months ago

      My son has autism, and thanks to this new policy, his time at Disney will not be the happiest place on Earth.

    • debi dame CLEARWATER, FL
      • 7 months ago

      I support this because we have a 31 yr old daughter with both Down syndrome and Autism. For 7 yrs we've been welcomed by WDW and after OUR experience with getting the new DAS (it took an hour to get them to understand our daughter needed accommodations while she melted down right in front of them), I don't feel like I can put her through this again. It's breaking my heart because I truly believed Disney CARED!

    • Katy Sconza FAIRFIELD, CA
      • 8 months ago

      What you guys are doing to disabled people is disgusting! I am disabled myself and love Disneyland but now that all this crap that is going on with disabled people is happening I may not be able to go to the park anymore. Disneyland is supposed to treat disabled people with respect and kindness not treat us like we are nothing. I already have a hard enough life and don't get to enjoy a lot of things due to health issues, can I please just have this one thing?


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