City of San Angelo Water Department: Call for an audit of the billing and purchasing department
  • Petitioned City Mail
  • Responded

This petition was delivered to:

City Mailing List
City Mail
Mayor
Alvin New
SMD #1
Paul Alexander
SMD #2
Dwain Morrison
SMD #3
Johnny Silvas
SMD #4
Fredd B. Adams II
SMD #5
Kendall Hirschfeld
SMD #6
Charlotte Farmer
Interim City Manager
Michael Dane
See response
Assistant City Manager
Rick Weise

City of San Angelo Water Department: Call for an audit of the billing and purchasing department

    1. Palmer Wilson
    2. Petition by

      Palmer Wilson

      San Angelo, United States

Why is this important?

As voting and tax-paying citizens of San Angelo Texas we need to ensure our elected officals are enforcing the reliability of the San Angelo Water Departments financial statements and disclosures as well as the effectiveness of the department's internal control and risk management systems while staying in compliance with the cities code of business conduct, legal, and regulatory requirements.

Causes for concern include the following:
-Billing discrepancies are being ignored
(Citizens are being charge up to 10 times the amount of actual water usage with no options to dispute. They can only pay the bill or have their water turned off.)

-Credit Card information storage issues with the water departments website.
(Citizens that have their credit card information stored on the website for automatic payments are not able to unenroll their credit cards, even when trying to dispute a water bill. This information must be manually purged by a system adminsitrator)

-Buying and installing over $100,000 worth of furniture before getting City Council's approval, as required.

Without healthy government oversight and a willingness to pursue interventions against the public sector, the water district can pose a real danger to its citizens.

What can you do?

1. Write your elected officals

2. Inform the public at large that you are having a problem. You may find your not the only one.

3. Get involved. SIGN THIS PETITION

Recent signatures

    News

    1. Reached 500 signatures
    2. City Council and the City Manager have clearly heard our request.

      Palmer Wilson
      Petition Organizer

      The petition was on on the new again tonight. Suggesting that the city is going to maybe make some suggestions on what the annual audit is going to look at.

      You can watch it here:
      http://conchovalleyhomepage.com/newsconnection2012

      I too would like to encourage people that continue to have problems to keep contacting the water department as well.

      News Connection 2012

      San Angelo source for News, Weather, Real Estate, Free Classifieds, Auto Listings, and the local information for the Concho Valley.

    3. Water department will see audit

      Palmer Wilson
      Petition Organizer

      I hope everyone had a wonderful Christmas.

      With that being said I have been running around for the Christmas holidays and have not had time to keep up with the petition. So here it is.

      City water department will face audit

      http://www.gosanangelo.com/news/2012/dec/22/city-water-department-will-face-audit/

      City water department will face audit

      In response to complaints from the public and emphatic requests from the San Angelo City Council, the city's Water Utilities Department will come under additional scrutiny in the general audit cycle beginning January. "The audit we do now is a financial statement audit to ensure they fairly represent the financial position of the city," said Michael Dane, assistant city manager and chief financial officer.

    4. Reached 250 signatures
    5. Making the weekend news

      Palmer Wilson
      Petition Organizer
      MATTHEW WALLER: Petition calling for audit of Water Department gains ground

      Palmer Wilson said he has paid about $1,000 worth of high water bills since June. He asked two separate plumbers if he had a leak, at the city water department's insistence. He had the water meter tested at his own expense. He felt nothing was happening.

    6. Audit of water department

      Palmer Wilson
      Petition Organizer

      San Angelo City Councilman Dwain Morrison asked to put an audit of the water department on the agenda for the next council meeting. Morrison said he'd gotten 42 e-mails in the last week regarding a petition to audit the Water Department.
      Morrison asked that it be on the agenda for December. He closed with "It may be time to do that (audit)."

      Morrison already expressed concern about a possible conflict of interest with Hickory employee on November 6th. That employee turned out to be the son of Will Wilde, fired from the City and not eligible for rehire.

      Since the November 20 meeting Water Chief Will Wilde and his assistant Tom Kerr retired. Will that remove the pressure? The agenda should be posted tomorrow. I look forward to seeing if a Water Department audit is up for consideration.

      Quoting http://stateofthedivision.blogspot.com/

      State of the Division

      The two top administrators in San Angelo's municipal water department both Will Wilde, water utilities director since 2004, and Tom Kerr, assistant director since 1994, are leaving. No reason was given in the announcement, which came out through a public information division news release. announced their retirements today, effective immediately.

    7. Asking for attendence at city meeting.

      Palmer Wilson
      Petition Organizer

      I was contacted again by the city. This time asking for contact information for every person that signed my petition. They wish to contact every signer and ask them to come to the meeting.

      I understand that not everyone is going to want to give the city their information but I do feel like I need to stress the importance of this meeting at 5:30 p.m. Thursday, Dec 6th at the San Angelo Convention Center. The city has heard our plea and is giving us a chance to state our case.

      We have asked for someone to listen and our requests are being answered.

      I hope to see you there.

    8. City Meeting 5:30 p.m. Thursday, Dec 6th at the San Angelo Convention Cente

      Palmer Wilson
      Petition Organizer

      The City has notified me about a meeting at 5:30 p.m. Thursday, Dec 6h at the Convention Center that will allow everyone to discuss their water bill issues. I am being told that they are planning on having customer service reps there to assist us.

      Your attendance would be greatly appreciated.

    9. Decision-maker Michael Dane responds:

      Michael Dane

      The City is interested in meeting with everyone who has signed this petition to help them resolve their issue in the same manner we addressed Palmer Wilson's concern. We have planned a meeting for 5:30 p.m. Thursday, Dec. 6, at the Conve...


    10. Reached 100 signatures
    11. Will Wilde director of the water department resigned today.

      Palmer Wilson
      Petition Organizer
      Will Wilde and Tom Kerr, San Angelo's top water administrators, leave city.

      The two top administrators in San Angelo's municipal water department both announced their retirements today, effective immediately. Will Wilde, water utilities director since 2004, and Tom Kerr, assistant director since 1994, are leaving. No reason was given in the announcement, which came out through a public information division news release.

    12. Our petition made it to the city council meeting yesterday

      Palmer Wilson
      Petition Organizer

      Thank you to everyone that has helped with this petition. Below is a quote from the City Council meeting yesterday.

      "In other business, Councilman Dwain Morrison asked to bring forward discussion on an online petition calling for an audit of the water department, saying he had received dozens of notifications of the petition."

      http://www.gosanangelo.com/news/2012/nov/20/city-council-live-consent-agenda-approved/

      CITY COUNCIL LIVE: Raising benefits for city retirees discussed

      The City Council heard, without action, about possibly raising benefits for city retirees through the Texas Municipal Retirement System. The increase would bring in more than $1 million for retirement benefits to the city's approximately 500 retirees. "Retirees ...

    13. Reached 25 signatures

    Supporters

    Reasons for signing

    • robin morgan SAN ANGELO, TX
      • 9 months ago

      I previously lived in grape creek. My bill was never over 50 dollars the three years we lived there. We even had a leak under the house and the back toilet ran alot. As soon as we moved back to towN our bill was over 100 dollars every month. It said that we used 5-10 thousand more gallons of water every month. RIDICULOUS ! Now they are sending me a letter saying to pay them what i owe or they're going to get me with theft of services. SERIOUSLY! I should send you the same letter!-Pissed off ex-customer .

      By the way,if i do move again,ill make sure its not where you people can get my money.

      REPORT THIS COMMENT:
    • Tyler Morin SAN ANGELO, TX
      • 9 months ago

      Received a water bill this month that was over double my previous bill and our water usage pattern had not changed. Property was checked for leaks. Water meter was caked over with dirt and customer service said they would have someone come reread the meter but obviously this was not completed.

      REPORT THIS COMMENT:
    • Ida Castilleja SAN ANGELO, TX
      • 11 months ago

      Water billing and deposits are not consistant. The deposit at Stardust Mobile Home Park is $70.00 just because it's that Mobile Home Park not based on if you have an existing account or anything else. That's discriminating on the low income area.

      REPORT THIS COMMENT:
    • Anton Aitches SAN ANGELO, TX
      • 11 months ago

      When it comes to our water and the people managing it transparency is always a good thing.

      REPORT THIS COMMENT:
    • arlone fronk SAN ANGELO, TX
      • about 1 year ago

      There have been obvious irregularities

      REPORT THIS COMMENT:

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