Bring your faulty camera(s) to local Canon service centre, please
Canon 5dmk3 petition – new info from Canon and the gear shift towards bringing the troubled cameras to local Canon service centres.
Firstly, the petition has made a significant impact on Canon on all levels as I heard from Canon reps.
Secondly, the video produced by Steven Marshall helped Canon Inc to make some discovery that at the moment is related to only one sample of 5Dmk3 they investigated. I'm bound by non-disclosure to share more on this, sorry.
I’ve been asked by Canon to channel the following request to everyone: “Users EOS 5D Mark IIIs and CF cards who can reproduce the freeze during video recording to please bring the camera and the CF card to the nearest service centre in their region”.
You can find your local service centres contacts here http://www.canon.com/worldwide/index.html
Whether your camera is grey-imported or has local warranty, bring it in, my guess Canon is very interested inspecting it.
Questions/concerns? Email to maxim.drygin at gmail.com