Bring back NHS Direct - a nurse-led NHS advice line with national coverage

Bring back NHS Direct - a nurse-led NHS advice line with national coverage

    1. John Prescott
    2. Petition by

      John Prescott

      Hull, United Kingdom

NHS Direct was one of the NHS's greatest successes. It answered five million calls a year, reduced trips to A&E and GP's surgeries and saved the NHS £200m a year.

But replacing NHS Direct - which covered 46 English regions -  with NHS 111 has led to an inferior, fragmented service that has seen ambulance dispatch rates increase and more people going to A&E.

Under NHS Direct, 60% of all calls were answered by nurses. Under NHS 111, its less than 17%. 111 service providers are allowed to use people to answer calls with only 60 hours training.

Now NHS Direct, which only won 11 of the 46 NHS 111 tendered regions, intends to hand back all its contracts because it has proven to be 'financially unviable' to run a service on such a small scale.

A poll has also revealed that 85 per cent of GP practice managers were so fearful about the safety of NHS 111 they felt the phoneline should be closed.

We urgently call on Health Secretary Jeremy Hunt to abolish NHS 111, cancel all regional contracts and return to a nurse-led NHS advice line with national coverage. 

To:
Bring back NHS Direct - a nationwide, nurse-led NHS advice service

Sincerely,
[Your name]

Recent signatures

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    1. Reached 2,500 signatures

    Supporters

    Reasons for signing

    • sarah ballard NORWICH, UNITED KINGDOM
      • 16 days ago

      Becase it was the only information and advice on the web that I trusted!!! Disgusting that the online website with A-Z on illnesses has gone. Who do we look to for advice if we just want basic info? PLEASE bring back the website - so useful for a young family.

      REPORT THIS COMMENT:
    • Robin Best LONDON, UNITED KINGDOM
      • 19 days ago

      Because The conservatives are fucking us over and we need to go against them

      REPORT THIS COMMENT:
    • Sue Johnston COLCHESTER, UNITED KINGDOM
      • 22 days ago

      I am one of the Nurses who has just been made redundant as NHS Direct has finally closed. I think that this is a really big mistake on the part of government and that the impact on our already over burdened A&E departments and out of hours GP services will be nothing short of catastrophic.

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    • Angela Frodin GLOUCESTER, UNITED KINGDOM
      • 22 days ago

      Because I valued the previous exceptional service and think the public should have it re-instated.

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    • Kenneth Best LONDON, UNITED KINGDOM
      • 22 days ago

      The NHS is being privatised by the back door and the service is suffering - Lets not forget that private companies are responsible ONLY to their shareholders not the patients...

      If for any other reason this is enough to take it back into public ownership!

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