Make the YRT 86 Bus Run on Time
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The Richmond Hill, ON Route 86 YRT bus runs mostly through small neighbourhoods but has a very important job of getting people to their connections at Bernard and Richmond Hill center terminals as well as Richmond Hill GO train terminal. The streets where it goes are usually traffic free, save for an unusual circumstance, yet this bus is consistently late by over 10 minutes or sometimes early at the very beginning of its trip. Most of the time, this is due to the bus just sitting at the last/first stop and not due to traffic. I live at the 4th stop on the southbound trip and know that for a fact. When the bus is over 5 minutes late, the missed connections often result in half an hour delays to work and other destinations. Given this bus only comes every 40 minutes, there is really no excuse for it to be early or very late. Children take this bus to school and elderly people take it to go shopping and to the hospital, some of them don't speak English and so have no voice. I want to be their voice with your help. Numerous contacts with the customer service representatives resulted in no action. It became obvious that singlehandedly I can not make YRT listen. I ask you, fellow Richmond Hill residents and riders of YRT to help me get people to work, school, doctor's appointments etc on time. For the exuberant amount of money York Region Transit charges for one trip, we as customers deserve better service. Thank you for helping make Richmond Hill a better place to not only live but also work.
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