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Volkswagen, acknowledge problems with the U.K EA189 diesel engine emissions fix

This petition had 688 supporters

There appears to be hundreds, if not thousands of U.K Volkswagen owners whom have been requested to take their vehicles to their VW dealership to have the EA189 emissions software fix, only to experience reduced power at low revs, lower MPG, rattling and noisy engines, stalling issues and EGR problems.

Whilst some dealerships have admitted there is a problem, most do not, and none appear able to resolve the issues, returning vehicles back to owners in an unsatisfactory condition and leaving owners unhappy, claiming before the software update their vehicles performed perfectly well.

Volkswagen U.K claim the updated software performs correctly and vehicles are returned with no change to power, torque, and performance, we disagree. Our message to VW is there is an issue, affecting very many customers, which cannot be ignored and which we wish you to publicly acknowledge. We demand vehicles which perform correctly, we feel safe to drive, have confidence in, and are happy with. The initial problem of incorrect emission figures, and now faulty software fixes are your responsibility to correct and should certainly not be to the detriment of your paying customers.

Could those signing this petition whose vehicles have been affected by the software update please comment, giving your model, engine size and stating the problems you have encountered since the software update.




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