Demanding a Refund for The Lights Fest in San Diego, Orange County & LA
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We, the hereby signed and supporting entities, demand that Viive Event, LLC refund the persons who purchased tickets for the following Lights Festival dates advertised for Orange County and San Diego:
March 11, 2017 Orange County
March 18, 2017 San Diego
March 25, 2017 Orange County
April 1, 2017 San Diego
April 8, 2017 Los Angeles
April 15, 2017 Orange County
This demand requires not only an immediate response but also a timely refund to the original ticket holders who were promised that the event be held on Pala Casino grounds in San Diego County.
On February 21, 2017, Viive Event, LLC issued a statement that original ticket holders for The Lights Festival in Orange County and San Diego could change their tickets for different dates. None of the events for these dates, however, are within the parameters of San Diego County. The relocation, Apple Grove, is unjustifiably remote from the original location promised to Orange County and San Diego ticket purchasers and therefore fails to fulfill on the goods and services initially agreed upon.
Furthermore, it will no longer be tolerated that Viive Event delay and prolong communication to its customers, further post-poning any move towards resolving this issue. To resolve this problem, we demand that the original ticket purchasers for The Lights Festival Orange County and The Lights Festival San Diego be refunded their money within 30 days of this statement and that Viive Event set up an online site to cooperatively and smoothly fulfill this request before legal action is taken.
// I was offered a refund that they never issued //
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