Stop the Monopoly that SATA/AZORES Airlines has into the Azores Islands from the USA.
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In the last 18 months I have travelled to the island of Sao Miguel 4 times. Each time SATA/Azores Airlines has been delayed by 5+hours and has refused to change or take responsibility for their inconveniences. Through trial and error the airline has also charged folks up to $200 to check a bag. They are taking advantage of the good, hard working Portuguese people trying to visit their families. I myself have been disrespected by many SATA/Azores Airline employees and laughed at when trying to get a refund for a flight that led me to miss 2 connecting flights which resulted in renting a car to drive 4 hours to make it to work on time. Most recently in June of 2017 there have been flights delayed in Boston & Terceira for 24 hours and no responsibility has been taken. My family and our neighboring community in Sao Miguel have all complained of similar issues; enough is enough! We should allow companies like Delta & American airlines to compete for pricing and travel to put this disgrace of a company out of business. I speak for myself in saying that 20+ years of this corruption between the Portuguese government and SATA/Azores Airlines is enough.
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