I've experienced firsthand the recent transition from Horizon Home Care to PPL. The process was far from smooth and is a disservice to all of us relying on these services. Horizon Home Care provided a personal touch, one that PPL lacks with its vastly impersonal approach. It’s evident that the change has adversely affected many of us, including me.

PPL's setup is riddled with glitches and has proven to be inefficient and unreliable. As someone who depends on these services, it's frustrating and concerning. The frequent technical issues indicate a lack of due diligence in implementing an effective system for the people it's supposed to serve.

Government accountability is critical in ensuring that those of us most vulnerable receive the best care and services available. It's crucial that the government addresses these issues urgently and takes steps to ensure that there are no repeats. Let's push for an immediate evaluation of PPL's services and advocate for a potential reinstatement of Horizon Home Care.

If there's one thing everyone can agree on, it's that reliable home care is a necessity, not a luxury. It not only provides comfort to those in need but also allows them to live with dignity.

This is not just about service provision; this is about human rights and the responsibility of our government to protect its citizens. We don't just want a proper system; we deserve one. Sign this petition to voice your support and urge the government to act.