My wife and I run a small business that sells baby chicks for urban farming purposes. Recently the Chick shipments came in on Saturday evening but we were not notified by the sorting facility. They simply shipped the chicks to the main post office 4 miles away knowing that this would mean that they would not be picked up until Monday. This has led to the chicks being left in the facility for an extra day since it is now Sunday. These little birds do not maintain their own temperature and have little to no food. It is why they are shipped priority and with many other birds to help maintain their heat. We were told the first time this happened by the sorting facility employee on duty that since the shipping facility is not in our zipcode it is not their problem despite the package being clearly labeled as live animals with very loud chicks inside and a contact number on the package. Now it has happened again and these birds sit in the facility possibly dying while we have heat lamps and food waiting for them here. We could have easily picked them up on Saturday but were not told that they had arrived. It seems that there is no policy directing the employees that they should not purposely let live animals sit in a facility for an extra day when it is not necessary. I wonder how many other animals that are shipped have to face this and how many owners have lost their pets due to this. I the asking the US Postal Service to either create or clearly state and enforce their policy on their employees handling of live animals to prevent avoidable death of these creatures.
- Vice President, Area Operations — Western Area USPS
Drew T. Aliperto
On 20 April 2013 a box of live chicks was delievered to the Colorado Springs sorting facility. This is verified through mail tracking services. the persons waiting to receive the package were not notified and the package was sent to the main post office for their zipcode despite the fact that this ensured that the animals would be forced to stay at that facility until Monday. These are live animals (baby chicks) and this is the second time the sorting facility here in Colorado Springs has FAILED to contact these particular recipients at the time they arrived in the facility. The first time they were told very rudely over the phone that since it was not their zip code it wasn't their problem it. They had them around noon that day and they were willing to just send them to our main post office after hours which would have added a day and could easily have lead to the death of several of these animals since they are not able to maintain their own temperature long and have no food. This is why they are shipped priority and usually with multiple other birds to ensure they keep each other warm. Now they have to wait until Monday morning for this latest shipment. What is your policy on live animal deliveries for your personnel? I understand that you can’t insure them and that makes sense but it seems outrageous that they are not treated with more of a sense of urgency. I want the policy on live animals either changed or adhered. This lack of care for living creatures is obscene and interferes with our business and endangers the animal’s lives.
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