UK government to fine Groupon for failing customers and not adhering to refund procedures
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Customers all over UK purchase goods through Groupon and pay for the services that some do not receive. Some fail to get their refund due to Groupon failing these customers. Despite terms and conditions of Groupon refunds, thousands of people lose their money they have worked hard for due to Groupon failing to adhere to their refund procedures.
Groupon customer service continues to fail its customers and continues to keep the money despite failure to provide services paid for.
Consumer rights should be reviewed with regards to Groupon and their failure to adhere to their terms and conditions and taking money from the public despite failure to provide the service paid for.
Groupon needs to be held responsible for their failure to provide service and failure to refund customers their money.
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