Tsb to be held accountable for upgrade mess

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Tsb have updated systems to make their system better? This was supposed to take 48 hours Friday 20th April 2018 to Sunday 22 April by 1800 hours. The system is still a mess 2 days after the deadline given by TSB with customers not able to log on to internet banking Or use phone banking. When people have logged on they have received other people's personal information. To date there has still not been an apology or a full explanation as to why this has ended in such a mess. TSB should be held accountable for this and their customers should and deserve a full apology, a proper reason why it's such a mess and be compensated for the inconvience and hardship due to this mess.



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