HELP FOR HIDDEN DISABILITIES
If you have a disability that may not be immediately obvious but would appreciate support from staff in airports, supermarkets and other public places, the sunflower lanyard acts as a discreet sign for staff that additional support or help may be required. In 2016, Gatwick launched the first-of-its-kind lanyard for passengers with hidden disabilities who may require additional support when travelling through the airport such as;
- getting more time to prepare at check-in and security
- getting a more comprehensive briefing on what to expect as you travel through the airport
- staff assisting with reading a departure board or sign
We are a group of parents who are extremely passionate about all retailers and travel hubs (railway stations, airports, bus stations) to be trained to understand the significance of the sunflower lanyard. We are keen to see other retailers, leisure providers and public facing organisations to ensure that their staff are trained to be able to provide support to children and adults who may be struggling to communicate their needs. We also call on the government to lead this incentive and encourage the production and distribution of these lanyards.