UberEats and Deliveroo are important distribution channels for food. They are likely to play a crucial role in getting meals to isolated households during the COVID-19 pandemic. However, commission charges of up to 30% are insupportable by restaurants and cafes who are already suffering greatly due to a huge drop in diners. At the same time, the delivery operators are seeing a huge spike in business.
We're calling on UberEats and Deliveroo to reduce commission to help restaurants and cafes survive. We all win when we have a vibrant, viable hospitality industry.
Why do I care? I'm a Melbourne food writer who's been writing about restaurants and cafes for 20 years. I know these businesses rarely have huge resources to draw on during hard times. I also highly value their contribution to our culture and community. I want to do any little thing I can to help them get through this.
UberEats and Deliveroo also rely on the creativity, drive, persistence and - let's face it - existence of hospitality operators to stay in business. I am confident they will do what they can to assist.
If you value your local and destination restaurants and cafes, please sign and share this petition. Let's tell the delivery operators that we trust them to do the right thing!