Stop Uber from charging unwarranted cleaning fees

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I usually wouldn’t do this but I read that other people were being charged theses fees. My wife, her sister and I took an Uber a week ago, it was a short Reid to a restaurant 5 minutes away from home. The driver picked us up in a different vehicle than what was on his profile. No big deal he said he had an accident with his other car so he was using this one. He seemed to be very nice, we were having a fun conversation with him and he dropped us off with non problem, we thought. The next dat my wife saw an $80 charge for cleaning the vehicle. He sent pictures of red cups with liquid in them which were not ours, we told him when we got in that those were there along with an empty beer can but he just brushed it off. We have been back and forth with Uber and they say there’s nothing they can do. I saw online that this has happened quite often. If I did something I would admit to it. I just don’t want this to continue happening to innocent customers.



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