Twitter Support Act Now – Fix the Problem with Verification sms Codes & Calls

Twitter Support Act Now – Fix the Problem with Verification sms Codes & Calls

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Annette Nortsbi started this petition to twittersupport

Twitter did it again – hundreds of people fail to receive their verification codes to unlock their accounts.

No matter if users are getting these codes by sms or phone calls – both methods fail yet again, and this puts at risk all those locked accounts making them easy targets for hacking.


We wait for days, weeks but we fail to see or hear any messages or calls to get through two factor authentication – the innovation that can be easily called a “nightmare” by Twitter users.


Twitter support is non-existent – one could try to contact them through their Twitter account @TwitterSupport, to file endless counts of appeals, write answers to those appeals trying to explain the problem - silence is the only answer that every Twitter user gets. No guides, no advices, no help – nothing at all.


We’ve been fed with pointless updates on features we don’t need – the only thing we want is it to get our accounts back, the ones that have utmost importance for us, no matter for what reason, but we all deprived this opportunity right from the start.


Ironically the only danger on Twitter we are not protected from is Twitter itself and Twitter support that, basically, instead of supporting users is supporting hackers because each user who’s got Twitter account locked receives a message from bot - a special bot that offers help with this problem, bot messanger ask to contact people on Instagram who can get any account unlocked, they provide phone numbers, whatsapp – everything to “buy” user’s trust and then to hack the vulnerable account.


It’s time to make our voices sound loud – loud enough for Twitter Support to finally hear us out.


We demand Twitter to review all the claims we’ve made, every comment, every message sent to support@twitter.com


Stop ignoring us and provide support – this is YOUR JOB

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