Resignation of Metropolitan Line Management

Resignation of Metropolitan Line Management

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D Krowley started this petition to Transport For London

The London Metropolitan Underground line has been performing poorly for some time.  It is beset by delays and disruptions, poor communication with customers, unlisted delays and cancellations without warning.

In the last week this has reached a frankly absurd level.  A new signalling syatem was brought in with 24 hours warning leading to massive delays and mass cancellations across the line in one of the busiest parts of the year.  Warning took the form of a single email sent to some passengers the evening before.

Thousands rely.upon this service and pay a significant amount for it with monthly tickets running to several hundred pounds.  In return, passengers have had cancellations, ovecrowding, evasion and miscommunication from the Metropolitan Line Management team.

To add insult to injury, the works already on a very ethereal and barely hinted at timetable have now been extended indefinitely, extending the misery for thousands of people.  As a result of this poorly planned mess, it seems only appropriate that those responsible complete the work and then resign from their posts.

In no other job would this level of failure to customers be acceptable, and hopefully these individuals will do the right thing and spare the hardworking public further chaos.

 

 

 

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