I was laid off from my job and needed to cut back on expenses Time Warner was charging me $151.00 a month for their service. I asked them if I could get a lower rate but they said “our lower rates are only for new customers” I told them I was laid off and could no longer afford their service. They said “well then you should disconnect our service”. I returned all of their equipment and was told there is a charge for disconnecting of $50.00 and a second charge to make sure I didn’t use their service, they had to send someone to my home to install a filter to prevent me from stealing their service, and that costs $39.00 for a total of $89.00
Tell Time Warner it’s not right to charge people $89.00 for stopping their service.
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