Petition Closed
Petitioning Time Warner Cable Corporation

Supply Itemized Billing for "Packaged Services"

Packaged services are supposed to allow customers to save money by purchasing multiple services from one supplier. With Time Warner Cable, you can purchase the "Triple Play" with Cable TV, Internet and Phone service. BUT, it also allows the provider to hide cost increases to the consumer when they do not itemize the charges for each service on the customer's billing. So when the bill goes up, you don't know if it is because the phone service went up, the TV or the internet. As a result you are not able to compare the individual costs against the prices offered for those services by other providers. It is essential that consumers KNOW what they are paying for in order to receive the best service at the slowest cost.

Letter to
Time Warner Cable Corporation
I just signed the following petition addressed to: Time Warner Cable Corporation.

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Supply Itemized Billing for "Packaged Services"

Packaged services are supposed to allow customers to save money by purchasing multiple services from one supplier. With Time Warner Cable, you can purchase the "Triple Play" with Cable TV, Internet and Phone service. BUT, it also allows the provider to hide cost increases to the consumer when they do not itemize the charges for each service on the customer's billing. So when the bill goes up, you don't know if it is because the phone service went up, the TV or the internet. As a result you are not able to compare the individual costs against the prices offered for those services by other providers. It is essential that consumers KNOW what they are paying for in order to receive the best service at the slowest cost.
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Sincerely,
David Sloman
Webster, NY