Samsung STOP Breaking Your Promises! Update Your 2016 TVs w/ HDR10+ and HLG
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This petition is a matter of principle and is for all the consumers who have been wronged by Samsung or any other major conglomerate.
When a company promises something and you buy the product based on these promises, they should be held accountable when they do not deliver.
On 18 April 2017, Samsung announced that it would release a software update by the end of 2017 that would enable its 2016 QLED televisions to support HDR10+ (list of sources linked below), among other things. Many people, including myself, bought the KS8000 QLED model for this very reason.
We are now in the second half of 2018 and not only is there no firmware update in sight, but the original announcements were taken down from Samsung's North American websites. What's more, after personally having communicated with Samsung Customer Support on several occasions over the course of the last 12 months, I can attest to the fact that Samsung has no intention of delivering on its promises.
Poor business practice coupled with terrible customer relations has severely tarnished Samsung's image and put their integrity into question.
Samsung must be held accountable for their actions. If they are not going to release the firmware update in question, then they need to offer some sort of compensation or exchange program for the people that were affected. Ignoring the issue is certainly not the answer.
I implore everyone that has been wronged by Samsung, either directly or in the past, to sign this petition. Let Samsung know that they cannot continue to operate in this fashion. Let them know that if they don't remedy the issue, they will lose thousands, perhaps hundreds of thousands of dollars in potential future sales. If even a 100 people declare that they will no longer buy Samsung televisions and appliances, it equates to a minimum of $200,000 loss of profit for Samsung.
Let's make a difference,
Sources Confirming that Samsung Promised the HDR10+ Software Update for its 2016 QLED TVs in second half of 2017 (such as KS8000, KS9000, etc)
- Samsung Mobile - Samsung is Bringing HDR10+ to its 2016 Range of Smart TVs
- PC Magazine - Samsung Confirms that HDR10+ Update is Coming for its 2016 QLED Range
- FlatPanels HD - Samsung Confirms HDR10+ is Slated for 2016 UHD Models in Late 2017
- Circuit Breaker- Confirms HDR10+ Update Rolling out for 2016 UHD TVs
- (@ Marker 1:05) GadetShops.com - Samsung to Retroactively Update 2016 UHD TVs to HDR10+
- Mobile Syrup - Samsung to Release HDR10+ Via Firmware Update for 2016 Models
- Yahoo - Samsung to Update its 2016 QLED Line to Support HDR10+
(p.s. to Samsung...all these links have been saved as PDFs and have been printed in the event that they are "mysteriously" taken down)
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