Justice for Delsie Gayle, the elderly lady racially abused on Ryanair flight.

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On Friday 19 October, 77-year old Delsie Gayle was physically threatened and left shaken after receiving a horrific torrent of racist abuse on a Ryanair flight.

A white male passenger launched a screaming tirade of racism at Delsie on a flight back from Barcelona to Stansted. As shown in this video, he aggressively invades her space, leaning over his seat and pointing his hand so threateningly that another passenger has to intervene to stop him hitting her. His comments include: 

“I don’t care whether she’s f****** disabled or not – if I tell her to get out she gets out.”

“I will carry on as far as I can with this ugly black bastard.”

“If you don’t go to another seat, I’ll push you to another seat.”

 “Don’t talk to me in a f****** foreign language you stupid ugly cow.”

The incident began when Delsie's arthritis prevented her from moving out of her seat quickly, to let the man into his window seat. Delsie was travelling back from Barcelona with her daughter, who had planned the holiday to try and give her mum something to smile about after losing her husband of 50 years.

Since the incident, Delsie has not heard from Ryanair. She has been left feeling so depressed that she 'can't sleep or eat'.

“I feel very low, because he pay his fare to go on holiday, I pay mine, so why does he abuse me for that due to the colour of my skin?"

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Ryanair's terms and conditions clearly state that:

11.1. If, in our reasonable opinion, you conduct yourself aboard the aircraft so as to endanger any person on board, or obstruct the crew in the performance of their duties, or fail to comply with any instructions of the crew...or behave in a manner which we reasonably believe may cause or does cause discomfort, inconvenience, damage or injury to other passengers or the crew, we may take such measures as we deem reasonably necessary to prevent continuation of such conduct, including restraint. You may be disembarked and refused onward carriage at any point, and may be prosecuted for offences committed on board the aircraft.

This is the airline that turned a flight around after a man drunk too much and fined him £2,500. Yet this perpetrator was allowed to racially attack a vulnerable women and received no restraint from cabin crew - to the point that other passengers had to step in and the women herself had to move.

I am therefore calling for the following:

  • A full apology from Ryanair to Delsie Gayle, a refund of her flight and agreed compensation.
  • A full police investigation into the incident; with the aim of bringing judicial action against this man for committing a criminal offence with his threatening behaviour and racist, hateful language.
  • Ryanair to be fined for breaching their terms and conditions, and code of conduct, therefore putting passengers in danger.
  • An explanation from Ryanair as to why the situation was handled so inadequately.

It is 60 years since Rosa Parks was forced to give up her seat because of racial discrimination. It is imperative that we refuse to accept such events today. We've come too far to sit back and let anyone be treated in that way, simply because of the colour of their skin.

Please share with your networks accordingly. 

 

 



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