Stop the Dartford Crossing inflicting excessive fines on account holders.

Stop the Dartford Crossing inflicting excessive fines on account holders.

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Kelly Shaw started this petition to The Government

The way the Dartford Crossing penalty scheme is run should be illegal. More than half it's income is made in fines and it is the technicalities that allows them to do this. You are an account holder, they send a reminder of low balance at £10, 4 car crossings. Why isn't this sent at £3 when the balance is nearly used? We should not have to store more than £10 in this account. Issue the low balance warning at £3 and it would actually be useful.

When you have an account, if you cross and it takes your balance below zero, they close the account so they can apply the standard fine, why?. We have an account and constantly supply money, give us 7 days to top up. The crossing links 3 airports, being unaware of a low balance and being fined before you have returned from a trip is wrong. The amount of the fine should be illegal. 1000% increase is £25, the initial fine is £35 and if your letter was delivered to your neighbour and never made it to you, the next fine is £107. How on earth is this allowed to happen?

I can pay for everything from shopping to car parks to services on contactless. Make the Dartford crossing have a contactless lane. The process for people that don't know it, is too complicated and this is proven by 50% of the profit being fines. 

I would rather queue (which is worse than ever on the tunnel side) to put cash in a bucket than be hit with a £107 fine. This wasn't set up for the public, it was set up to penalise the public. This needs to stop. Over haul the attitude of our government and stop ripping us off at The Dartford Crossing. 

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