Give me a monitored, fair and honest hearing that protects my equity.
MY FAMILY IS ABOUT TO BECOME HOMELESS IN A FEW DAYS!!! My parents purchased our home in San Francisco fifty years ago in 1962. I had gainful employment until two years ago when a medical problem and a failed surgery resulted in my permanent disability. Now, I, our renter and my brother -- who is also disabled -- face eviction next week.
Two years ago, I applied for a loan modification with Wells Fargo Bank. The bank lost document after document and then claimed I never sent them, and forced me to repeatedly start over. When I filed complaints with the federal government, then they claimed that even documents sent by government-certified housing counselors were never sent -- even though the agency still has extensive records of these documents being sent to the bank. The bank promised me in five letters that they would not sell the house while a modification was in progress. But they did. This is a practice called "dual-tracking." Banks were told to stop dual-tracking by the Comptroller of the Currency in an order dated April 2011-- well before they took our home away from us.
The bank also didn’t bother to inform me that they'd sold our house. I found out when a realtor knocked on my door the day of the sale. According to the numbers that the bank presented at the auction, I had about $1 million in equity that is now simply gone.
Please urge the Housing and Urban Development Department (HUD), the Department of the Treasury, the Comptroller of the Currency and the Home Affordable Mortgage Program (HAMP) to investigate this travesty and force the bank to buy back our home. To be clear, I'm not demanding a mortgage modification. All I want is a monitored, fair and honest hearing that protects my equity.