Make Terminix Take Responsibility For Killing House Cat
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On Monday, April 22nd, in St. Petersburg, Florida, Terminix set up an appointment to exterminate the termites in Caroline Stadler's home.The arrival window was set for 3:00 pm. However, when she came home a little after 1pm, she saw they had come early, tented her home and began treatment without confirming the time change. Her beloved cat, Dahlia was still inside with the poisonous gas.
Caroline dropped to her knees and sobbed uncontrollably. Neighbors gathered after hearing her screams. They watched with breaking hearts as the Terminix-hired crew refused to help her retrieve Dahlia from the extermination process.
From Caroline's Facebook page in her own words...
I had scheduled for Terminix to come on Monday and tent my home last week. We set up the lock box with a house key ahead of time. At the time we weren’t sure if we were going to tent that Thursday or the following Monday. Terminix did not share the code to remove the lockbox. So the lockbox remained there, ready for the tent people.
I had verification that Terminix would be at my house at 3 pm to tent. I’d made arrangements for my cat and I at a local air bnb for the week and was scheduled to work from 7 am to 1 pm. I got a call at 8:30 am that morning saying that the tenting people would be there around 2:30 pm.
Agreeing and receiving confirmation over the phone three time, they confirmed the tenting people would arrive no earlier than 1:00 pm. I received a call at 12:30 but as I was working I did not answer my phone.
No message was left for me and no attempt was made to call the backup emergency number that was placed in the contract. I drove up to my house at 1:30 pm with my house tented and all my belongings, food, medicine, and cat still inside. I broke down crying and screaming.
[There is] video footage proving that they began the tenting process at noon and arrived around 11:30.
They saw the litter box and cat food still out. They saw my almost packed suitcase laying open on my bedroom floor. But since they saw no physical cat they continued. (Newsflash: cats hide around strangers and my cat doesn’t meow!)
While crying and screaming for someone to save my cat I had multiple people call Terminix asking if they could do something, anything. They said there was nothing they could do once the gas was released so no one came.
I sat with my neighbors outside my house for hours trying to get someone to come take the tent down, but no one was willing to. I filed a report with the sheriffs office and department of agriculture and reluctantly retired to my air bnb.
I confronted them and broke down, begging them to take my cat out. Once they did I knew the worst had come true–my cat was dead.
And what hurt was that the PEST worker said that if they got the emergency call yesterday from Terminix they could have come out with their equipment to save her.
I am hurt, grieving, and beyond enraged. All I received were half-hearted apologies and barely any words from Terminix. And this is not okay. I want #JusticeforDahlia. She was my emotional support animal and one of the best cats I have ever had the privilege to own. She slept with me every night, greeted me at the door when I came home, and curled up with me whenever I sat down. [Dahlia] was my furbaby and will be deeply missed.
Now, friends and family and outraged citizens are trying desperately to get answers from Terminix. Both her father and sister have left messages on the social media pages, getting generic responses in return.
This petition is to make the voices of all victims in this situation be acknowledged. It is not okay to conduct a service this way on any level and then go silent over the callous cruelty you are responsible for.
Terminix. Show proper remorse to Caroline Stadler and handle the changes needed so that your hired workers can NEVER be allowed to be this irresponsible and cruel. The public (your potential clients...or not) have a lot of power to raise awareness as to the truth of your company claims. Compassionate change and outreach is required. NOW! We are watching.
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