Decision Maker Response
Ronnie Sibony’s response
May 27, 2018 — For those who watched the PETA video, Sunsations does NOT nor has it ever had any relationship with the hermit crab supplier mentioned in the video. Our hermit crab supplier has been in business since 1978 and is a very reputable hermit crab and accessories supplier. In fact, there is quite a bit of free care and educational information available on its web site.
You concern for the proper treatment of hermit crabs is noted. We have high care standards for the hermit crabs in our care in the stores. Potential pet owners obviously should realize that they, by purchasing a hermit crab (or any animal) for a pet, are making a commitment to be responsible for the proper care and treatment of that animal while under their care. I am confident that our stores do all that is reasonably within our ability to ensure that this happens without invading the privacy of potential pet owners.
If anyone signed the petition without first watching the video and knowing who Sunsations' hermit crab supplier is, going forward please have the common courtesy to make sure that an issue actually applies before calling out a company or person in social media.